Likelihood to Recommend Nervepoint Technologies Ltd
HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Read full review Whenever you need to provide Security Provider functionality for a web based application it is well suited. You can also integrate with other directory services (e.g. SAML, Facebook, Google), but not so easily with other Auth0 based services. The customization of the login page is very intuitive, but does not allow much customisation. using the integrated Cloud Directory, you do not need to integrate with existing security providers and you can build up your own user base - including Multi-Factor Authentication settings and password policies.
Read full review Pros Nervepoint Technologies Ltd
Self service password resets Ability to synchronize a primary account password with secondary accounts Flexibility and intuitivness Read full review Uses OIDC/OAuth, so the protocols for accessing user info and token management is familiar Clear pricing model API binds nicely with IBM Cloud Functions Billed as part of our IBM Cloud, along with our other services Front-end SDK for Vue, works well Read full review Cons Nervepoint Technologies Ltd
Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions. Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product. This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone. Read full review Pricing can be heavy on small organizations. User interface updates could be timely. Cloud services hangs at times, but very rarely. Read full review Alternatives Considered Nervepoint Technologies Ltd
Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While
ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Read full review Both the software have different use cases, like IBM Cloud App ID, which will be more suitable for internal websites and apps or specific event website authentications,
Auth0 can be suitable for consumer websites, e-commerce sites, where social media login is preferred more by the users. Both have their own capabilities so can be chosen according to their needs.
Read full review Return on Investment Nervepoint Technologies Ltd
As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers. There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor. It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own. Read full review This has had a positive impact on security while developing our company's first major application. It has impacted our development process heavily by making authentication simpler than ever. It has helped reduce time in our development process by having easy integration and useful guides. Read full review ScreenShots