TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hypersocket

    Score8 out of 10
    N/AHypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.N/A

    IBM Cloud App ID

    Score10 out of 10
    N/AIBM Cloud App ID helps developers who are not security experts to add authentication to their apps, and protect their APIs and app back-ends running on IBM Cloud. Developers can add a variety of login-in types: Email or username and password Enterprise Social App ID includes a cloud user repository to on-board new users, so they can log-in with email/username & passwords, with pre-built self-service workflows (password reset, email validation etc.)…N/A
    Pricing
    HypersocketIBM Cloud App ID
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HypersocketIBM Cloud App ID
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    HypersocketIBM Cloud App ID
    Considered Both Products
    Hypersocket Software
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    HypersocketIBM Cloud App ID
    Identity Management
    Comparison of Identity Management features of Hypersocket and IBM Cloud App ID
    Feature
    Hypersocket
    -
    Ratings
    IBM Cloud App ID
    7.5
    17 Ratings
    9% below category average
    ID-Management Access Control00 Ratings6.617 Ratings
    ID Management Single-Sign On (SSO)00 Ratings8.016 Ratings
    Multi-Factor Authentication00 Ratings8.215 Ratings
    Password Management00 Ratings8.017 Ratings
    Account Provisioning and De-provisioning00 Ratings7.714 Ratings
    ID Management Workflow Automation00 Ratings7.112 Ratings
    ID Risk Management00 Ratings6.813 Ratings
    Best Alternatives
    HypersocketIBM Cloud App ID
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HypersocketIBM Cloud App ID
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.3
    (17 ratings)
    User Testimonials
    HypersocketIBM Cloud App ID
    Likelihood to Recommend
    Hypersocket Software
    HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
    Incentivized
    Read full review
    IBM
    Whenever you need to provide Security Provider functionality for a web based application it is well suited. You can also integrate with other directory services (e.g. SAML, Facebook, Google), but not so easily with other Auth0 based services. The customization of the login page is very intuitive, but does not allow much customisation. using the integrated Cloud Directory, you do not need to integrate with existing security providers and you can build up your own user base - including Multi-Factor Authentication settings and password policies.
    Incentivized
    Read full review
    Pros
    Hypersocket Software
    • Self service password resets
    • Ability to synchronize a primary account password with secondary accounts
    • Flexibility and intuitivness
    Incentivized
    Read full review
    IBM
    • Uses OIDC/OAuth, so the protocols for accessing user info and token management is familiar
    • Clear pricing model
    • API binds nicely with IBM Cloud Functions
    • Billed as part of our IBM Cloud, along with our other services
    • Front-end SDK for Vue, works well
    Incentivized
    Read full review
    Cons
    Hypersocket Software
    • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
    • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
    • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
    Incentivized
    Read full review
    IBM
    • Pricing can be heavy on small organizations.
    • User interface updates could be timely.
    • Cloud services hangs at times, but very rarely.
    Incentivized
    Read full review
    Alternatives Considered
    Hypersocket Software
    Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
    Incentivized
    Read full review
    IBM
    Both the software have different use cases, like IBM Cloud App ID, which will be more suitable for internal websites and apps or specific event website authentications, Auth0 can be suitable for consumer websites, e-commerce sites, where social media login is preferred more by the users. Both have their own capabilities so can be chosen according to their needs.
    Incentivized
    Read full review
    Return on Investment
    Hypersocket Software
    • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
    • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
    • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
    Incentivized
    Read full review
    IBM
    • This has had a positive impact on security while developing our company's first major application.
    • It has impacted our development process heavily by making authentication simpler than ever.
    • It has helped reduce time in our development process by having easy integration and useful guides.
    Incentivized
    Read full review
    ScreenShots

    Hypersocket Screenshots

    Screenshot of Nervepoint Dashboard