Hypersocket (formerly Nervepoint) enables organizations to efficiently manage and administer end users and their access to disparate systems by empowering end users to manage their own accounts across multiple systems both on-premise and in the cloud, while allowing IT to gain control over user sprawl, cut support and gain in-depth business insight.
N/A
Keeper
Score 8.3 out of 10
N/A
Keeper's password security and management platform boasts millions of people and thousands of businesses as users, who manage, secure and enforce strong passwords across all employee logins, applications and sites. Employees can access Keeper natively on all mobile operating systems, desktops and browsers. Keeper enables businesses to auto-generate high-strength passwords, protect sensitive files in an encrypted digital vault, securely share records with teams and integrate with SSO, LDAP and…
HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Would recommend both for organisations and personal users where passwords management is needed. Particularly in 2026 and the large emphasis of security in your day to day uses.
Having a secure management tool will assist with breaches and organisation of your credentials and confidential data that can be stored within the tenant.
Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
I do not recall the other products I tested. I believe Keeper provided a free trial that allowed me to verify that it met my needs before I was required to purchase. I also found their support team to be responsive when I experienced some problems. The cliche, "If it ain't broke don't fix it" fits well in this case. I am able to create and use online profiles safe in the knowledge that my passwords cannot be easily hacked and my data is safe.
As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
We all know how difficult it can be in the workplace when you forget your password, or enter the wrong password, and you get blocked out. You have to go through the hassle of having it reset, which could mean sitting on hold, waiting for IT to pick up. This isn’t a problem when you have Keeper. If you forget your password once, you don’t have to take the chance of trying it 4 more times and getting locked out. Just pick up your phone, and your password is right there. It’s really just as simple as that.
