IBM Aspera on Cloud vs. Kiteworks

IBM Aspera on Cloud is the most effective and reliable platform for large file transfers. The transfer process is highly secured with end-to-end encryption to enhance data safety. It streamlines data management infrastructure with full data visibility and team controls. Sharing data across different geographical locations with my colleagues enables me to monitor workflows and intercept bottlenecks that can affect performance.

Incentivized

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

Incentivized

• It helps transfer files at high-speed using its technology which adjusts speed based on network.
• It also has automatic file transfer which is amazing since one doesn't have to wait and find the file then send it.
• IBM Aspera on Cloud offers centralized file sharing which means one can create workspace for a specific team and doesn't need to put manual efforts to share something specific.

Incentivized

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• An scope for improvement would be if IBM Aspera on Cloud allowed users to preview files (especially larger videos or images ) before tranfer and also can include a 2nd verification before sending files to reduce chances of errors .
• In our Organzation we have three regional offices with different fireball configurations . The first time we tried transferring media files around 30 gb from our office other , it failed initially because certain ports were not open and permissions had to be adjusted in multiple steps .But once configured , transfers were quick .So setting up multiple remote office with varying network conditions can be confusing especially for new users .

Incentivized

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Incentivized

1) It works. 2) Is is secure 3) It is fast It provides firms the ability to communicate with vendors other clients and new clients in a way that will help you grow your business. In our business, flies are getting larger larger and can hold companies back in their overall business goals.

Incentivized

The interface is very pleasing and so easy to use. I have never used a program that was so simple and so effective. Other programs have too many unnecessary features and make everything really daunting and then you just go elsewhere. IBM Aspera is perfect for easy transfers with minimal features.

Incentivized

We never had an issue with the product. The product works and is always available.

Incentivized

Performance is great!

Incentivized

The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.

Incentivized

The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.

Incentivized

These cloud storage products deliver sufficient space to store data and access and have an array of ways to transfer this data and keep it secure. IBM Aspera on Cloud focuses on the transfer and makes it a lot faster mainly due to its patented tech and altered UDP protocol. Since most of production code uses IBM services, it was natural to go with IBM Aspera on Cloud.

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

Very good pricing. A lot of value with this product. Great ROI.

Incentivized

It is an outstanding product. It is proven and works well. IBM has thought of everything as the product works well and it can scale. I highly recomend this product.

Incentivized

• IBM Aspera has allowed us to scale our file-based deliveries to several terabytes across thousands of assets per month.
• IBM Aspera has allowed us to deliver reliably without many issues, increasing operational efficiency.
• IBM Aspera has allowed us to deliver materials on time, which has had a direct and positive impact on our content consumption.

Incentivized

• Before then kitework we used 3 different products. It was expensive and difficult manage.