IBM Cloud Pak for Integration vs. Oracle Integration (OIC)

We are always working on improving our brand - good customer care and efficient services are the roads to that. By picking IBM's AI automation, we are able to coordinate and connect processes around the company to deliver efficient services on store and online on our website. We've been able to seamlessly automate and digitize most of our operations.

Incentivized

For all type of integration except those with a huge volume. It can deal with 20MB of transactions and processing of 1GB file when a file is being read using file or FTP adapters. It cannot be used for EDI as this support is not there. OICS is a perfect fit for other integration and is best when a customer has Oracle applications in the landscape. It is even greater if you have a requirement to create a custom form and make use of Process Cloud. All of these work very well together seamlessly. API needs can be handled by APIary.

Incentivized

• Test generation gives useful insights into missing tests before launching the bots.
• Open API files helps us understand what is running behind the scenes.

Incentivized

• Auto-association of Oracle applications prepopulates the application connector select box and preconfigures Oracle Integration (OIC) using secure credential access for faster integration.
• Various other system connectors are available to use readily.
• User-intuitive experience--Connectors, integrators, and dashboard can be seen on one page.

Incentivized

• Natural language processing needs more attention to have more flowing conversations.

Incentivized

• Currently, it is not retaining the logs for more than 3 days, which it needs to address.
• We also need some functionality inside the interface to re-push the same transaction again so that it will be helpful while testing and fixing the issue.
• Also, some log errors are not giving the correct details. Oracle needs to rectify those.

Incentivized

The team is proactive and takes the issue up for resolution, they follow continuous development and release.

Incentivized

The nearest thing I have used to OIC is UiPath, as it is often used as a tool to integrate software together. However, it is much more suited to legacy software which have little to no API endpoints. If the infrastructure already exists I understand why people use RPA for integration, however for when API's are easily accessible and you're using Oracle tools, OIC is better.

Incentivized

• Achieving consistency across operations.
• IBM RPA provides bots to handle the micron tasks which are monotonous and boring.

Incentivized

• Created a solution for unique business integration with minimal processing times
• Saves my team about 7 hours per week because of how it communicates with all the information. Because it communicates faster, and because there's a lot of information to communicate with, another solution might not work.

Incentivized