Oracle Integration Cloud Service Makes Integration Simple
January 25, 2019

Oracle Integration Cloud Service Makes Integration Simple

Shalindra Singh | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Oracle Integration Cloud Service

Oracle Integration Cloud is now known as Oracle Integration Cloud Service (OICS). The journey began in 2016 with Integration Cloud Service (ICS) and after 2 years Oracle changed its name to Oracle Integration Cloud. Almost Immediately they again renamed as Autonomous Integration Cloud and now it is back to Oracle Integration Cloud Service (OICS). I was part of this journey since inception and have seen all ups and down of this product. If I would have written this review 1 year or 1.5 years back, my rating would have been lower. OICS has matured and added lots of new functionality which reduces overall implementation time to a great extent. I implement OICS for other customers and I can confidently write that this tool is perfect for an integration requirement whether you want to integrate Oracle to Oracle or non-Oracle to Oracle or non-Oracle to non-Oracle products.
  • New enhanced activities that are targeted to reduce the integration pain. For example, file stage activity reduces the pain of chunking the input file while sending and mapping the data to the target application. Stage activity takes care of it automatically for the customer. Similarly, recommendation on the mapper is a huge plus for people looking for common integration.
  • There are around 50 adapters available including dedicated out of the box application adapters and generic technologies adapters on OICS. The best part of these application adapters is that they are designed considering LOB users. Most of the time integration implementor does not require, application knowledge to perform the integration. OICS has some of Oracle Cloud applications adapters which make integration much easier may not be available in other integration platforms.
  • Inbuilt diagnostic dashboard and error hospital makes this product lucrative. OICS also comes with integrated Process Cloud and Visual Builder at the same cost. the customer can have seamless integration with Apiary and SSI on demand.
  • OICS does not support EDI integration yet. That customer could buy a SOACS subscription, which is quite expensive. But this feature is in the roadmap and may show in the near future.
  • This is not for the super complex integration or huge volume transactions
  • We run big integration practices and that practice is pretty successful. We have seen the customer getting quick ROI as the initial investment is not much. The customer can also get a free 1-month trial instance of OICS to try out. All of our customers are happy with this investment so far.
For all type of integration except those with a huge volume. It can deal with 20MB of transactions and processing of 1GB file when a file is being read using file or FTP adapters. It cannot be used for EDI as this support is not there. OICS is a perfect fit for other integration and is best when a customer has Oracle applications in the landscape. It is even greater if you have a requirement to create a custom form and make use of Process Cloud. All of these work very well together seamlessly. API needs can be handled by APIary.

Oracle Integration (OIC) Feature Ratings

Pre-built connectors
Connector modification
Support for real-time and batch integration
Data security features
Monitoring console

Oracle Integration Cloud Service Support

The team is proactive and takes the issue up for resolution, they follow continuous development and release.
Quick Resolution
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Quick Initial Response
Yes - Yes, most of the time
Oracle came onto the call to understand the issue and thought it was sort of an enhancement, but still, they took this and released that feature within 2 weeks.