IBM Cloud Pak for Integration vs. Vertify

We are always working on improving our brand - good customer care and efficient services are the roads to that. By picking IBM's AI automation, we are able to coordinate and connect processes around the company to deliver efficient services on store and online on our website. We've been able to seamlessly automate and digitize most of our operations.

Incentivized

I would recommend it, as VertifyData exactly fit our use case. I can't speak for all use cases and all connectors - naturally - but the ones we are using and have explored so far, work perfectly well. Also, being a person myself that is not fluent in SQL or JSON or API language in general, I was still able to create all workflows our company needed myself. Which I consider a huge benefit.

• Test generation gives useful insights into missing tests before launching the bots.
• Open API files helps us understand what is running behind the scenes.

Incentivized

• Communication.
• Follow up.
• They're constantly trying to improve.

• Natural language processing needs more attention to have more flowing conversations.

Incentivized

• Automated error trouble-shooting is not always clear/helpful
• Clearly distinguishing internal errors vs. external errors
• Perhaps a blog where users can interact with questions + solutions

Creating a mapping between source and target while also using lookups and transformations is not trivial. And VertifyData solved this reasonably well, at least all users in my organization understood it pretty quickly.

It is not the easiest user interface to read/understand. However, once you understand how it works, then using it is not that bad. It's hard to remember what feature is listed under what tab (Manage vs. Define). A suggestion would be to get all call to actions on the same page

Vertify offered more flexibility and was presented as a simple solution. In reality, it is more complex that we envisioned and we have never fully utilized our tools due to the lack of ability to configure things properly.

Incentivized

• Achieving consistency across operations.
• IBM RPA provides bots to handle the micron tasks which are monotonous and boring.

Incentivized

• Independently, teams are able to carry out their process with less communication and at a higher level of accuracy.
• VertifyData is actively taking into consideration, consulting, and supporting our plans to build out the business