Intense Learning Curve, but pretty simple to use once you learn it.

It is not the easiest user interface to read/understand. However, once you understand how it works, then using it is not that bad. It's hard to remember what feature is listed under what tab (Manage vs. Define). A suggestion would be to get all call to actions on the same page

Like I said, learning the user interface took a lot of time. Lots of tabs and clicking. However, after you learn the interface, the software itself hasn't been that difficult to follow.

When we first implemented, there were a lot of fields not set up/syncing properly. But by consulting with Vertify, for a lot of hours, we have been able to work through a lot of those errors, and our Account Manager and the tech support people like Markus and Jamie have been very supportive and helpful in getting us up and running properly.