Intense Learning Curve, but pretty simple to use once you learn it.
March 02, 2019

Intense Learning Curve, but pretty simple to use once you learn it.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with VertifyData

The Marketing department is using VerifyData to sync company and contact information between NetSuite CRM+ and Marketo marketing automation software.
  • Communication.
  • Follow up.
  • They're constantly trying to improve.
  • Glitches/Error messages.
  • Right now we can't use any of the Opp reports Marketo provides, because we are working with the Vertify team to clean up some Opp data and sync that data differently going forward, so right now I have to say zero positive impact, but they feel confident that we will be able to utilize those features of Marketo soon, so that's good to hear.
I've never used Bedrock Data, we only got demos, so I am not sure.
It is not the easiest user interface to read/understand. However, once you understand how it works, then using it is not that bad. It's hard to remember what feature is listed under what tab (Manage vs. Define). A suggestion would be to get all call to actions on the same page
Like I said, learning the user interface took a lot of time. Lots of tabs and clicking. However, after you learn the interface, the software itself hasn't been that difficult to follow.
When we first implemented, there were a lot of fields not set up/syncing properly. But by consulting with Vertify, for a lot of hours, we have been able to work through a lot of those errors, and our Account Manager and the tech support people like Markus and Jamie have been very supportive and helpful in getting us up and running properly.