TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Confluent

    Score9.1 out of 10
    N/AIBM Confluent helps enterprises stream, connect, process, govern and serve real-time data across hybrid environments.

    $385

    per month

    vcita

    Score9 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $35

    per month

    Pricing
    IBM Confluentvcita
    Editions & Modules
    Basic
    $0
    Standard
    Starting at ~$385
    per month
    Enterprise
    Starting at ~$1,150
    per month
    Essentials
    $35
    per month
    Business
    $65
    per month
    Platinum
    $110
    per month
    Offerings
    Pricing Offerings
    IBM Confluentvcita
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsConfluent monthly bills are based upon resource consumption, i.e., you are only charged for the resources you use when you actually use them: Stream: Kafka clusters are billed for eCKUs/CKUs ($/hour), networking ($/GB), and storage ($/GB-hour). Connect: Use of connectors is billed based on throughput ($/GB) and a task base price ($/task/hour). Process: Use of stream processing with Confluent Cloud for Apache Flink is calculated based on CFUs ($/minute). Govern: Use of Stream Governance is billed based on environment ($/hour). Confluent storage and throughput is calculated in binary gigabytes (GB), where 1 GB is 2^30 bytes. This unit of measurement is also known as a gibibyte (GiB). Please also note that all prices are stated in United States Dollars unless specifically stated otherwise. All billing computations are conducted in Coordinated Universal Time (UTC).Discount available for annual billing.
    More Pricing Information
    Features
    IBM Confluentvcita
    Sales Force Automation
    Comparison of Sales Force Automation features of IBM Confluent and vcita
    Feature
    IBM Confluent
    -
    Ratings
    vcita
    8.8
    5 Ratings
    12% above category average
    Customer data management / contact management00 Ratings9.55 Ratings
    Workflow management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of IBM Confluent and vcita
    Feature
    IBM Confluent
    -
    Ratings
    vcita
    7.0
    3 Ratings
    10% below category average
    Email marketing00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of IBM Confluent and vcita
    Feature
    IBM Confluent
    -
    Ratings
    vcita
    8.0
    5 Ratings
    4% above category average
    Billing and invoicing management00 Ratings9.05 Ratings
    Reporting00 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of IBM Confluent and vcita
    Feature
    IBM Confluent
    -
    Ratings
    vcita
    6.8
    7 Ratings
    12% below category average
    Custom fields00 Ratings6.67 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of IBM Confluent and vcita
    Feature
    IBM Confluent
    -
    Ratings
    vcita
    8.6
    7 Ratings
    12% above category average
    Mobile access00 Ratings8.67 Ratings
    Security
    Comparison of Security features of IBM Confluent and vcita
    Feature
    IBM Confluent
    -
    Ratings
    vcita
    9.7
    6 Ratings
    14% above category average
    Role-based user permissions00 Ratings9.76 Ratings
    Best Alternatives
    IBM Confluentvcita
    Small Businesses
    Amazon SNS
    Score8.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Amazon SNS
    Score8.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Google Cloud Pub/Sub
    Score8.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Confluentvcita
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.7
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.5
    (4 ratings)
    User Testimonials
    IBM Confluentvcita
    Likelihood to Recommend
    IBM
    If you have a need to stream data, real time or segmented structured data then Confluent is a great platform to do so with. You won't run into packet transfer size limitations that other platforms have. Flexibility in on-prem, cloud, and managed cloud offerings makes it very flexible no matter how you choose to implement.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    IBM
    • Products work great.
    • Training is available.
    • Customer support is good.
    Incentivized
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    IBM
    • Cloud based Azure platform features for Confluent lacks behind AWS And GCP
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    IBM
    The support from the Confluent platform is great and satisfying. We have been working with Confluent for more than a year now. They sent out resident architects to help us set up Confluent cluster on our cloud and help us troubleshoot problems we have encountered. Overall, it has been a great experience working with the Confluent Platform.
    Incentivized
    Read full review
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    For our use case it was very important that the technology we were working with fit into our Azure architecture, and met our data processing size requirements to stream data within certain SLAs. Confluent more than met our performance requirements and compared to the others scale options and cost to run it was more than financially viable as a platform solution to our global operations.
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It enables us to develop event driven application.
    • It increases our ability to handle streaming data.
    • It reduces latency of communication.
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    vcita Screenshots

    Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses