What users are saying about
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22 Ratings
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Score 9 out of 100
This review does not include a rating.

Likelihood to Recommend

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong | TrustRadius Reviewer

NuORDER

No answers on this topic

Feature Rating Comparison

Online Storefront

IBM Digital Commerce
7.6
NuORDER
Product catalog & listings
IBM Digital Commerce
8.0
NuORDER
Product management
IBM Digital Commerce
8.0
NuORDER
Bulk product upload
IBM Digital Commerce
8.0
NuORDER
Branding
IBM Digital Commerce
8.0
NuORDER
Mobile storefront
IBM Digital Commerce
8.0
NuORDER
Product variations
IBM Digital Commerce
8.0
NuORDER
Website integration
IBM Digital Commerce
8.0
NuORDER
Visual customization
IBM Digital Commerce
8.0
NuORDER
CMS
IBM Digital Commerce
4.0
NuORDER

Online Shopping Cart

IBM Digital Commerce
6.0
NuORDER
Abandoned cart recovery
IBM Digital Commerce
6.0
NuORDER
Checkout user experience
IBM Digital Commerce
6.0
NuORDER

Online Payment System

IBM Digital Commerce
6.0
NuORDER
eCommerce security
IBM Digital Commerce
6.0
NuORDER

eCommerce Marketing

IBM Digital Commerce
7.0
NuORDER
Promotions & discounts
IBM Digital Commerce
7.0
NuORDER
Personalized recommendations
IBM Digital Commerce
7.0
NuORDER
SEO
IBM Digital Commerce
7.0
NuORDER

eCommerce Business Management

IBM Digital Commerce
6.2
NuORDER
Multi-site management
IBM Digital Commerce
8.0
NuORDER
Order processing
IBM Digital Commerce
5.0
NuORDER
Inventory management
IBM Digital Commerce
6.0
NuORDER
Shipping
IBM Digital Commerce
6.0
NuORDER
Custom functionality
IBM Digital Commerce
6.0
NuORDER

Pros

IBM Digital Commerce

  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
Anonymous | TrustRadius Reviewer

NuORDER

No answers on this topic

Cons

IBM Digital Commerce

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
Anonymous | TrustRadius Reviewer

NuORDER

No answers on this topic

Likelihood to Renew

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 2 answers
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Anonymous | TrustRadius Reviewer

NuORDER

No score
No answers yet
No answers on this topic

Alternatives Considered

IBM Digital Commerce

IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
Anonymous | TrustRadius Reviewer

NuORDER

No answers on this topic

Return on Investment

IBM Digital Commerce

  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
Joel Ong | TrustRadius Reviewer

NuORDER

No answers on this topic

Pricing Details

IBM Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NuORDER

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

IBM Digital Commerce
9.0
NuORDER

Likelihood to Renew

IBM Digital Commerce
8.0
NuORDER

Support Rating

IBM Digital Commerce
8.0
NuORDER

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