What users are saying about
22 Ratings
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Score 9 out of 100
7 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

IBM Digital Commerce

I think WebSphere Commerce is well suited for customers looking to sell products online that need robustness and scalability as a priority. It provides a complete order cycle out of the box, or you can integrate with your existing order fulfillment. Online shopping models like digital subscriptions or a marketplace are not well suited as it requires a lot of customization
Joel Ong | TrustRadius Reviewer

Rymera Wholesale Suite

[With Rymera Wholesale Suite] I like having the ability to offer wholesale prices on our retail site to customers with wholesale access. I can also imagine using the pricing tiers at a later date.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

IBM Digital Commerce
7.6
Rymera Wholesale Suite
7.5
Product catalog & listings
IBM Digital Commerce
8.0
Rymera Wholesale Suite
7.9
Product management
IBM Digital Commerce
8.0
Rymera Wholesale Suite
7.3
Bulk product upload
IBM Digital Commerce
8.0
Rymera Wholesale Suite
8.2
Branding
IBM Digital Commerce
8.0
Rymera Wholesale Suite
Mobile storefront
IBM Digital Commerce
8.0
Rymera Wholesale Suite
6.4
Product variations
IBM Digital Commerce
8.0
Rymera Wholesale Suite
7.9
Website integration
IBM Digital Commerce
8.0
Rymera Wholesale Suite
7.9
Visual customization
IBM Digital Commerce
8.0
Rymera Wholesale Suite
7.0
CMS
IBM Digital Commerce
4.0
Rymera Wholesale Suite

Online Shopping Cart

IBM Digital Commerce
6.0
Rymera Wholesale Suite
7.0
Abandoned cart recovery
IBM Digital Commerce
6.0
Rymera Wholesale Suite
Checkout user experience
IBM Digital Commerce
6.0
Rymera Wholesale Suite
7.0

Online Payment System

IBM Digital Commerce
6.0
Rymera Wholesale Suite
eCommerce security
IBM Digital Commerce
6.0
Rymera Wholesale Suite

eCommerce Marketing

IBM Digital Commerce
7.0
Rymera Wholesale Suite
Promotions & discounts
IBM Digital Commerce
7.0
Rymera Wholesale Suite
Personalized recommendations
IBM Digital Commerce
7.0
Rymera Wholesale Suite
SEO
IBM Digital Commerce
7.0
Rymera Wholesale Suite

eCommerce Business Management

IBM Digital Commerce
6.2
Rymera Wholesale Suite
8.3
Multi-site management
IBM Digital Commerce
8.0
Rymera Wholesale Suite
Order processing
IBM Digital Commerce
5.0
Rymera Wholesale Suite
7.6
Inventory management
IBM Digital Commerce
6.0
Rymera Wholesale Suite
Shipping
IBM Digital Commerce
6.0
Rymera Wholesale Suite
8.2
Custom functionality
IBM Digital Commerce
6.0
Rymera Wholesale Suite
9.1

Pros

IBM Digital Commerce

  • Websphere commerce provides efficient contract based pricing. Contract based pricing greatly helps in handling prices for different business
  • Catalog filtering is one other strength of websphere commerce, as it helps to filter the show only those products that the customer is entitled to
  • Extended site model is one other strength of WCS as it greatly helps in having multiple e-commerce sites for different demographics, for branding etc
Anonymous | TrustRadius Reviewer

Rymera Wholesale Suite

  • Great feature coverage
  • Good stability and backward compatibility
  • Awesome Customer Service
Anonymous | TrustRadius Reviewer

Cons

IBM Digital Commerce

  • The e-Marketing spots contain content associated with marketing activities to target customer segment - needs some improvement. The algorithm to set up the priority of each of the Web Activity with in eMarketing spot is little bit confusing.
  • The catalog load can be simplified.
  • WebSphere Commerce is a huge application - someone needs to spend at least 5-6 years to learn about the whole application.
Anonymous | TrustRadius Reviewer

Rymera Wholesale Suite

  • I'd like to be able to add products to existing orders at wholesale price (if I add a product it is added at retail price)
  • A built in deposit function would be good so I have the option to request a 50% deposit at the time of ordering
  • The option of wholesale purchases not affecting inventory. I have to have separate versions for each product (retail and pre-order/wholesale) because wholesale orders affect the current inventory
Anonymous | TrustRadius Reviewer

Likelihood to Renew

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 2 answers
The scalability and various configurations of the product allows for a wide range of e-commerce site features. It provides a storefront to begin with so it helps with speeding up development.
Anonymous | TrustRadius Reviewer

Rymera Wholesale Suite

No score
No answers yet
No answers on this topic

Support Rating

IBM Digital Commerce

IBM Digital Commerce 8.0
Based on 1 answer
No answer on this topic is available.

Rymera Wholesale Suite

Rymera Wholesale Suite 9.1
Based on 1 answer
After 6 years using the product, I never had any issue with the support. The team is always nice and knowledgeable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

IBM Digital Commerce

IBM Digital Commerce was a lot more customizable and had a good engine for us to make enhancements. We were not locked down to certain integrations and we were able to utilize a lot of the features outside of the box vs using a prescribed set of features and functionality that other tools would force us to use
Anonymous | TrustRadius Reviewer

Rymera Wholesale Suite

I haven't used another product because I could find no other competition.
Tobijah Rairdon | TrustRadius Reviewer

Return on Investment

IBM Digital Commerce

  • For our clients in the apparel industry, the flexibility that WCS provides to scale up really helped their online business to grow tremendously.
  • Our client in the restaurant industry can't quite leverage what WCS has to offer though as it doesn't really fit their shopping model.
  • Another positive impact is that it allows our clients to streamline their commerce system in interacting with their backend.
Joel Ong | TrustRadius Reviewer

Rymera Wholesale Suite

  • Our wholesale orders are growing...quite likely because it's easier for wholesale customers to view and order products
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

IBM Digital Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rymera Wholesale Suite

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM Digital Commerce
9.0
Rymera Wholesale Suite
8.8

Likelihood to Renew

IBM Digital Commerce
8.0
Rymera Wholesale Suite

Support Rating

IBM Digital Commerce
8.0
Rymera Wholesale Suite
9.1

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