IBM Guardium is IBM's data security posture management solution, that aims to offer organizations comprehensive visibility, actionable insights and real-time controls to help users comply with regulations, preserve privacy and secure sensitive data no matter where it is stored.
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ServiceMax
Score7.9 out of 10
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ServiceMax’s mission is to help customers with asset-centric field service management software. ServiceMax’s mobile apps and cloud-based software provide an overview of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.
$100
per month
Pricing
IBM Guardium
ServiceMax
Editions & Modules
No answers on this topic
Subscription
$100.00
per month
Offerings
Pricing Offerings
IBM Guardium
ServiceMax
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Optional
Required
Additional Details
Pricing is dependent based on data source environment.
IBM Guardium DP is suitable for monitoring, auditing, data discovery, vulnerability analysis, and risk detection and investigation in relational and non-relational databases, cloud database services, indexed databases, and non-relational databases as well. IBM Guardium DPR is appropriate for supporting the process of detecting anomalous behavior in accessing sensitive data, helping to optimize the work of cybersecurity analysts or data team analysts by providing the data officer within our organization with insight into compromised users, compromised databases, or file servers containing sensitive data.
Small deployments, where you have some specific need for ServiceMax and absolutely need offline capabilities, and are willing to deal with the problems. Otherwise, you may be better off looking at the built-in Work Orders and field service module that Salesforce is now providing. Their app is direct competition for ServiceMax and integrates much better with cases and knowledge articles.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Ktap support for newer O/S. Recently, I have had to open support tickets to get the most recent support for the RHEL Kernel.
Also, upgrading agents to V12 doesnt not have the same Flex or exact match for KTAP as 11.5. You would think V12 would have the same Kernel support as 11.5. Clients are moving to V12.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is a perfect system to detect problems that we do not see manually, it is light, with a very simple learning curve and with great protection of our data, we will use it forever.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
This software is not the easiest to use in all work environments, each department has some difficulties accessing and managing some functions, it can be considered a complex softy, but I consider it necessary to have it in the company due to its security qualities of warm cans, it offers exactly what it promises but with a little difficulty in its configuration.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There has been great support coming from IBM. It is easy to use and a great way to keep our data secure. I would recommend this to other possible users and if I were to move companies, I would recommend we use this there too. Thank you
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IBM Security Guardium has extended capabilities of automatically locating databases and assessing the vulnerabilities and configuration flaws in them. IBM Security Guardium stacks up against other products due to the additional features that can be easily added to your IT systems after installation. Additionally, Guardium has the ability to monitor a mainframe database environment which makes it the best choice!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ServiceMax has an offline capability, and also integrates with our Salesforce side of business. At the time, Salesforce did not have a field service application so we could not consider it, but if we could now, we would probably go with that instead. ServiceMax is also expensive. But at the time, ServiceMax was the only offering out there that integrated with Salesforce, had mobile offline capability, and could operate at the scale we needed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ROI for ServiceMax is mostly dependent on how in depth the organization wants the software. Our ROI is expected within the second year of operation due to the complexity of integration and the initial training requirements for in-house programmers.
Inventory control ROI is expected within year three or four due to the number of technicians and creating the foundation of information to import into ServiceMax. Expectations are the front end programming will be complete and our programmers will be better acquainted with the modules and architecture to make the inventory integration smoother than the initial integration.
Our organization has been working with ServiceMax for ten months and beginning to incorporate the financials to the work orders. This process has not been as seamless as once projected and the root causes are under investigation. It appears the original fields available to track time between employees were not in depth nor segregated sufficiently for granularity.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
