IBM Instana vs. Request Metrics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Instana
Score 8.1 out of 10
N/A
Instana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.
$75
per month per Managed Virtual Server (MVS)
Request Metrics
Score 10.0 out of 10
N/A
Realtime website performance tests generated from real user experience on a website. Request Metrics gathers performance data from actual users, rather than a synthetic tests. Request Metrics is website performance monitoring, simplified for small high performance teams. There is no complicated query languages to learn or theoretical metrics to understand. The service provides reports that help keep a website running fast, and customers…
$37
per month
Pricing
IBM InstanaRequest Metrics
Editions & Modules
Essentials
$20
per month per Managed Virtual Server (MVS)
Standard
$75
per month per Managed Virtual Server (MVS)
Self-Hosted
$93.80
per month per Managed Virtual Server (MVS)
Essentials
$37
per month
Professional
$96
per month
Custom
Custom Pricing
Offerings
Pricing Offerings
IBM InstanaRequest Metrics
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
IBM InstanaRequest Metrics
Features
IBM InstanaRequest Metrics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
IBM Instana
-
Ratings
Request Metrics
9.0
1 Ratings
16% above category average
Application monitoring00 Ratings10.01 Ratings
Threshold alerts00 Ratings8.01 Ratings
Application performance management console00 Ratings9.01 Ratings
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User Ratings
IBM InstanaRequest Metrics
Likelihood to Recommend
8.0
(47 ratings)
10.0
(1 ratings)
Likelihood to Renew
8.2
(1 ratings)
-
(0 ratings)
Usability
8.2
(3 ratings)
-
(0 ratings)
Support Rating
4.5
(1 ratings)
-
(0 ratings)
User Testimonials
IBM InstanaRequest Metrics
Likelihood to Recommend
IBM
With enterprise IT assets in a multitude of ecosystems, cloud infrastructures and sometimes still left stuck in a legacy on prem architecture, IBM Instana makes it easy to get the right data to drive development and / or DevSecOps processes with tangible input from the target environment itself.
Read full review
TrackJS
Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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Pros
IBM
  • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
  • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
  • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
  • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
  • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
  • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
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TrackJS
  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
Read full review
Cons
IBM
  • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
  • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
  • Open telemetry features which allow to send application data to Instana is not working as documented.
Read full review
TrackJS
  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
Read full review
Likelihood to Renew
IBM
Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
Read full review
TrackJS
No answers on this topic
Usability
IBM
IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
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TrackJS
No answers on this topic
Support Rating
IBM
IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
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TrackJS
No answers on this topic
Alternatives Considered
IBM
As a DevOps engineer, I've explored various Application Performance Monitoring (APM) tools, including New Relic for real-time insights, AppDynamics for code-level visibility, Dynatrace for AI-driven monitoring, Datadog for comprehensive observability, Splunk for log management, Stackify Retrace for error tracking, and Raygun for crash reporting. Each tool offers distinct features, and the choice depends on specific use cases, technology stacks, and organizational needs. Thorough evaluations, considering factors like ease of use, integration capabilities, and scalability, help in selecting the most suitable APM solution for effective application monitoring in a DevOps environment.
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TrackJS
We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
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Return on Investment
IBM
  • Increase up time by early failure identification and performance optimization based on findings in Instana.
  • Enhance user experience by mapping user issues with backend failures
  • Automated actions help fixing known issues without human intervention
  • increase support team efficiency by root cause analysis which decrease the incident solving time
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TrackJS
  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
Read full review
ScreenShots

Request Metrics Screenshots

Screenshot of an illustration of how Request Metrics tracks Core Web VitalsScreenshot of an example of a few website performance tracking reportsScreenshot of load sequences available for debuggingScreenshot of problem drill downScreenshot of SEO monitoring