TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Instana

    Score7.8 out of 10
    N/AInstana, an IBM company since the December 2020 acquisition, provides APM services for SOA, microservices, containerized applications and Kubernetes, and cloud native applications, as well as discovery and monitoring for IT assets.

    $75

    per month per Managed Virtual Server (MVS)

    Riverbed Aternity

    Score8.5 out of 10
    N/ARiverbed Aternity delivers AI-enabled insights based on real end user experience data and high-fidelity telemetry across endpoints, application, infrastructure and network.N/A
    Pricing
    IBM InstanaRiverbed Aternity
    Editions & Modules
    Essentials
    $20
    per month per Managed Virtual Server (MVS)
    Standard
    $75
    per month per Managed Virtual Server (MVS)
    Self-Hosted
    $93.80
    per month per Managed Virtual Server (MVS)
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM InstanaRiverbed Aternity
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    IBM InstanaRiverbed Aternity
    Considered Both Products
    IBM
    No answer on this topic
    Riverbed Technology
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    61 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    53 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    40 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    47 Answers
    No answers on this topic
    Features
    IBM InstanaRiverbed Aternity
    Monitoring Tasks
    Comparison of Monitoring Tasks features of IBM Instana and Riverbed Aternity
    Feature
    IBM Instana
    7.6
    3 Ratings
    11% below category average
    Riverbed Aternity
    -
    Ratings
    Remote monitoring9.14 Ratings00 Ratings
    Network device monitoring5.54 Ratings00 Ratings
    Multiple Server Monitoring8.94 Ratings00 Ratings
    Multi-device monitoring5.54 Ratings00 Ratings
    Automated alerts and notifications9.14 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of IBM Instana and Riverbed Aternity
    Feature
    IBM Instana
    5.5
    1 Ratings
    23% below category average
    Riverbed Aternity
    -
    Ratings
    Software and hardware inventory6.42 Ratings00 Ratings
    Policy-based automation4.52 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of IBM Instana and Riverbed Aternity
    Feature
    IBM Instana
    6.5
    3 Ratings
    20% below category average
    Riverbed Aternity
    -
    Ratings
    Performance data reports8.34 Ratings00 Ratings
    Customizable reporting4.52 Ratings00 Ratings
    Data visualization8.83 Ratings00 Ratings
    Risk analysis4.52 Ratings00 Ratings
    Best Alternatives
    IBM InstanaRiverbed Aternity
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Catchpoint
    Score8.5 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Nexthink
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM InstanaRiverbed Aternity
    Likelihood to Recommend
    7.8
    (60 ratings)
    8.5
    (6 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    4.5
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    IBM InstanaRiverbed Aternity
    Likelihood to Recommend
    IBM
    Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.
    Incentivized
    Read full review
    Riverbed Technology
    We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
    Incentivized
    Read full review
    Pros
    IBM
    • Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
    • Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
    • Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
    • Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
    • Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
    • Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems
    Incentivized
    Read full review
    Riverbed Technology
    • Root cause finding/remediation (it goes beyond analysis).
    • Shows latency between applications and servers.
    • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
    Incentivized
    Read full review
    Cons
    IBM
    • It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
    • Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
    • Open telemetry features which allow to send application data to Instana is not working as documented.
    Incentivized
    Read full review
    Riverbed Technology
    • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
    • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions
    Incentivized
    Read full review
    Riverbed Technology
    No answers on this topic
    Usability
    IBM
    IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.
    Incentivized
    Read full review
    Riverbed Technology
    No answers on this topic
    Support Rating
    IBM
    IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution
    Incentivized
    Read full review
    Riverbed Technology
    The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline
    Read full review
    Riverbed Technology
    There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Increase up time by early failure identification and performance optimization based on findings in Instana.
    • Enhance user experience by mapping user issues with backend failures
    • Automated actions help fixing known issues without human intervention
    • increase support team efficiency by root cause analysis which decrease the incident solving time
    Incentivized
    Read full review
    Riverbed Technology
    • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
    • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
    • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
    Incentivized
    Read full review
    ScreenShots