Likelihood to Recommend IBM Log Analysis with LogDNA is well suited if you are using other IBM cloud product ecosystems. It's very mature and supports HIPAA-compliant configurations if you need to store PI/PHI data. We particularly use it for audit requirements but understand the limitation with the retention period is for 30 days only. Also you need to configure if your IBM cloud service doesn't have any log collection or report tool. Log collection agents are widely supported for most of infrastructure in cloud.
Read full review SolarWinds Loggly is great for capturing and organizing logs from 3rd party sources such as NGINX. Without SolarWinds Loggly it's really difficult to manage the logs overtime, find traffic patterns, and identify issues before they become a problem. Anyone who is routinely searching through massive log files could quickly benefit from the SolarWinds Loggly and it's capabilities.
Read full review Pros Easier integration with other IBM cloud resources Flexible access control setup using RBAC Supports other infrastructure as well, like Kubernetes and VMs Read full review Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently). Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred. Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up. Read full review Cons Ability to create KPI charts and metrics dashboards out of the box Read full review Not all searches are intuitive. We have to use a log aggregating device to ship our logs to Loggly as our network devices can not connect on an encrypted protocol. I would prefer if we could use some sort of VPN-based connector to ship logs securely. Sometimes when drilled down, it can be difficult to fully reset a search term to back all the way out of a drill down. Read full review Likelihood to Renew Management is not open to having an agent sending the data to the cloud instance.
Read full review Usability Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
Read full review Support Rating The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
Read full review Implementation Rating It has good architecture, which focus on ese of use.
Read full review Alternatives Considered If you use other IBM product ecosystems, IBM Log Analysis with LogDNA is the obvious choice, as it supports seamless integration and better access control with IBM cloud access group setups. IBM Log Analysis with LogDNA was flexible and has wide support for various infrastructure implementations and is also controlled by the same IAM access setup. It can be configured for any IBM cloud services or platform logs or for infrastructure by installing the agent.
Read full review We were using
Zabbix . While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort. We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
Read full review Return on Investment Most of IBM cloud services support easier integration for log analysis. We are able to achieve compliance with various audit log reports, which improves governance and control over various cloud resources we have. Also IBM Log Analysis with LogDNA helps in troubleshooting and analysis for application logs in real time. This helps with improved issue resolution timings. Read full review Unfortunately, we hit our logging cap on a weekly basis and we lose logs after that. We have lost logs after hitting the maximum during service outages. We have become accustomed to not being able to rely on having them, then things go poorly. Read full review ScreenShots SolarWinds Loggly Screenshots