Loggly's as easy to use as a Linux tail
Anonymous | TrustRadius Reviewer
October 05, 2020

Loggly's as easy to use as a Linux tail

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SolarWinds Loggly

As we provide a PaaS to both internal employees and our partners, SolarWinds Loggly is essential to monitoring and diagnosing our cloud-based infrastructure. It's been essential for both our development team and our IT group to monitor usage and performance while also identifying and resolving any issues that come up.
  • Fast setup and deployment.
  • Very customizable.
  • Searching and sorting relevant data is intuitive.
  • It's not free.
  • Won't run stand-alone on-premises.
  • Doesn't look as slick as some other alternatives.
  • Easier to identify VMs that are over/undersized for the load they typically see.
  • Reduced troubleshooting time for our developers.

Do you think SolarWinds Loggly delivers good value for the price?

Yes

Are you happy with SolarWinds Loggly's feature set?

Yes

Did SolarWinds Loggly live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Loggly go as expected?

Yes

Would you buy SolarWinds Loggly again?

Yes

Among Loggly's ready-to-use dashboards, we've found the dashboards for Java, Linux, and the various web servers to be especially useful. The Java dashboard allows us to very quickly identify when a lot of Java exceptions are being thrown which can be caused by other issues. The Linux dashboard was helpful in identifying if a server is sending an exceptionally large amount of events. The web server dashboards are especially helpful identifying problematic pages or high volume visitors and/or services.
Loggly proved to be very easy to set up and integrate with our existing systems without having to add extra agents or roll our own everything. Insights others give for Java performance may be better than we've seen with Loggly, but in terms of log aggregation and data insights based on them, it's the best value.
Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
Support from Loggly has been very good. From the sales agent to support requests, everyone is prompt and friendly.
Loggly is primarily useful for combining logs into one centralized location. The insights that the dashboards provide also allow us to identify bottlenecks between microservices. We've had multiple instances where the ability to filter logs by keywords and seeing multiple servers' logs at the same time helped identify problems immediately. This has saved us days of troubleshooting.