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IBM Maximo Application Suite vs. Microsoft Dynamics 365 Business Central

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score7.6 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Pricing
    IBM Maximo Application SuiteMicrosoft Dynamics 365 Business Central
    Editions & Modules
    No answers on this topic
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteMicrosoft Dynamics 365 Business Central
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe IBM® Maximo® Application Suite (MAS) comes in two packages: client managed software or software as a service (SaaS). MAS is purchased using a simplified licensing and usage model leveraging a credit-based system called AppPoints. This provides the flexibility to easily add functionality and users, scale your business, and pay only for what you use with a single entitlement.—
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteMicrosoft Dynamics 365 Business Central
    Considered Both Products
    IBM
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    75 Answers
    92%
    Would buy again
    11 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    57 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    50 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    57 Answers
    82%
    Implementation went as expected
    9 Answers
    Features
    IBM Maximo Application SuiteMicrosoft Dynamics 365 Business Central
    Payroll Management
    Comparison of Payroll Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    Pay calculation00 Ratings6.211 Ratings
    Benefit plan administration00 Ratings6.39 Ratings
    Direct deposit files00 Ratings6.610 Ratings
    Customization
    Comparison of Customization features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    API for custom integration00 Ratings8.124 Ratings
    Plug-ins00 Ratings7.922 Ratings
    Security
    Comparison of Security features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% below category average
    Single sign-on capability00 Ratings8.525 Ratings
    Role-based user permissions00 Ratings8.328 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    Dashboards00 Ratings8.326 Ratings
    Standard reports00 Ratings8.430 Ratings
    Custom reports00 Ratings8.629 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    Accounts payable00 Ratings8.429 Ratings
    Accounts receivable00 Ratings8.328 Ratings
    Global Financial Support00 Ratings8.517 Ratings
    Primary and Secondary Ledgers00 Ratings8.416 Ratings
    Journals and Reconciliations00 Ratings8.919 Ratings
    Configurable Accounting00 Ratings7.219 Ratings
    Standardized Processes00 Ratings8.720 Ratings
    Inventory Management
    Comparison of Inventory Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.6
    26 Ratings
    8% above category average
    Inventory tracking00 Ratings8.526 Ratings
    Automatic reordering00 Ratings7.618 Ratings
    Location management00 Ratings8.222 Ratings
    Order Management
    Comparison of Order Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    Pricing00 Ratings8.225 Ratings
    Order entry00 Ratings8.925 Ratings
    Credit card processing00 Ratings7.417 Ratings
    Cost of goods sold00 Ratings8.422 Ratings
    Order Orchestration00 Ratings8.313 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    Billing Management00 Ratings8.518 Ratings
    Cash and Asset Management00 Ratings8.619 Ratings
    Travel & Expense Management00 Ratings7.614 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.216 Ratings
    Period Close00 Ratings8.219 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    Budgeting and Forecasting00 Ratings10.08 Ratings
    Project Costing00 Ratings10.07 Ratings
    Cost Capture00 Ratings10.08 Ratings
    Capital Project Management00 Ratings8.05 Ratings
    Customer Contract Compliance00 Ratings10.06 Ratings
    Project Revenue Recognition00 Ratings8.04 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    Project Planning and Scheduling00 Ratings7.510 Ratings
    Task Insight for Project Managers00 Ratings7.110 Ratings
    Project Mobile Functionality00 Ratings7.19 Ratings
    Definable Resource Pools00 Ratings6.910 Ratings
    Grants Management
    Comparison of Grants Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    17% above category average
    Award Lifecycle Management00 Ratings6.78 Ratings
    Procurement
    Comparison of Procurement features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    11% above category average
    Bids Analyzed and Compared00 Ratings7.410 Ratings
    Contract Authoring00 Ratings7.210 Ratings
    Contract Repository00 Ratings7.510 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.114 Ratings
    Supplier Management00 Ratings7.613 Ratings
    Risk Management
    Comparison of Risk Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    Risk Repository00 Ratings7.211 Ratings
    Control Management00 Ratings7.411 Ratings
    Control Efficiency Assessments00 Ratings6.711 Ratings
    Issue Detection00 Ratings7.511 Ratings
    Remediation and Certification00 Ratings7.69 Ratings
    Logistics
    Comparison of Logistics features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    10% above category average
    Transportation Planning and Optimization00 Ratings7.88 Ratings
    Transportation Execution Management00 Ratings7.48 Ratings
    Trade and Customs Management00 Ratings7.98 Ratings
    Fulfillment Management00 Ratings7.410 Ratings
    Warehouse Workforce Management00 Ratings9.27 Ratings
    Manufacturing
    Comparison of Manufacturing features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    Production Process Design00 Ratings9.17 Ratings
    Production Management00 Ratings8.88 Ratings
    Configuration Management00 Ratings7.17 Ratings
    Work Execution00 Ratings9.27 Ratings
    Manufacturing Costs00 Ratings7.310 Ratings
    Supply Chain
    Comparison of Supply Chain features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    Forecasting00 Ratings6.412 Ratings
    Inventory Planning00 Ratings7.212 Ratings
    Performance Monitoring00 Ratings7.012 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of IBM Maximo Application Suite and Microsoft Dynamics 365 Business Central
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    Proposal Management00 Ratings7.18 Ratings
    Product Master Data Management00 Ratings7.78 Ratings
    Best Alternatives
    IBM Maximo Application SuiteMicrosoft Dynamics 365 Business Central
    Small Businesses
    No answers on this topic
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho One
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Maximo Application SuiteMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    6.7
    (86 ratings)
    8.6
    (31 ratings)
    Likelihood to Renew
    7.7
    (7 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (6 ratings)
    8.8
    (11 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    7.2
    (4 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteMicrosoft Dynamics 365 Business Central
    Likelihood to Recommend
    IBM
    The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
    Incentivized
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    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Cons
    IBM
    • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
    Incentivized
    Read full review
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
    Read full review
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
    Read full review
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
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    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
    Read full review
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Scalability
    IBM
    i dont use it
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
    Read full review
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
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