IBM Maximo Application Suite vs. ThingWorx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Maximo Application Suite
Score 7.4 out of 10
N/A
IBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A
ThingWorx
Score 6.4 out of 10
N/A
ThingWorx is an IoT and machine-to-machine (M2M) development platform acquired by PTC in 2014 and merged with Axeda Machine Cloud in the same year, to expand PTC's development offerings.N/A
Pricing
IBM Maximo Application SuiteThingWorx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Maximo Application SuiteThingWorx
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Maximo Application SuiteThingWorx
Features
IBM Maximo Application SuiteThingWorx
Internet of Things
Comparison of Internet of Things features of Product A and Product B
IBM Maximo Application Suite
-
Ratings
ThingWorx
7.9
7 Ratings
1% below category average
IoT Device Management00 Ratings8.57 Ratings
Device Security00 Ratings7.97 Ratings
IoT Data Management00 Ratings7.56 Ratings
IoT Analytics00 Ratings7.37 Ratings
IoT Integration00 Ratings8.17 Ratings
User Ratings
IBM Maximo Application SuiteThingWorx
Likelihood to Recommend
6.6
(82 ratings)
8.7
(10 ratings)
Likelihood to Renew
7.8
(7 ratings)
10.0
(1 ratings)
Usability
9.1
(6 ratings)
-
(0 ratings)
Support Rating
7.2
(4 ratings)
10.0
(1 ratings)
Implementation Rating
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Maximo Application SuiteThingWorx
Likelihood to Recommend
IBM
The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
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PTC
It is well suited for situations where you require an end-to-end platform for pushing code and managing data and security of the IoT application. However, it is not well suited for the case when you want to scale the app up to many users and this requires more from the part of the product.
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Pros
IBM
  • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
  • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
  • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
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PTC
  • Asset Monitoring - quick and easy to deploy, can connect to the plant floor and get real-time data from devices.
  • Analytics - The TWX Analytics extension has a variety of analyses that can be done into any data source input into TWX.
  • Alerts notification - you can program alerts to be sent via email/SMS seamlessly.
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Cons
IBM
  • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
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PTC
  • Advanced functionality in control and data visualization often requires additional coding from the user.
  • Support and tutorials provided are often lacking in detail or are not readily transferable.
  • Mashup development works poorly on small monitors or laptops.
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Likelihood to Renew
IBM
IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
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PTC
We started more than a year ago and do not plan to replace it
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Usability
IBM
The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
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PTC
No answers on this topic
Performance
IBM
Depends on DB tuning, Query builds etc
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PTC
No answers on this topic
Support Rating
IBM
I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
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PTC
Experienced and knowledgeable customer support executives, Thingworx is a very large product and contains a myriad of features which is not easy to remember without enough training or hands-on experience
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In-Person Training
IBM
As expected, good content and instructions
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PTC
No answers on this topic
Implementation Rating
IBM
Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
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PTC
No answers on this topic
Alternatives Considered
IBM
As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
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PTC
Well-suited - multiple streams from many data sources, highly scalable application scenarios.Good for a quick test of internet of things (IoT) connectivity and for deploying access via the web. Smooth deployment, easy to couple to devices. Easy cooperation with Splunk, which we use also.
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Scalability
IBM
i dont use it
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PTC
No answers on this topic
Return on Investment
IBM
  • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
  • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
  • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
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PTC
  • Good for quick deployment of customer specific control of IoT
  • Good for quick test of IoT platform
  • Difficult to debug complicate system
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ScreenShots