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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Application Suite

    Score7.6 out of 10
    N/AIBM Maximo Application Suite is an enterprise asset management (EAM) platform.N/A

    ThingWorx

    Score6.2 out of 10
    N/AThingWorx is an IoT and machine-to-machine (M2M) development platform acquired by PTC in 2014 and merged with Axeda Machine Cloud in the same year, to expand PTC's development offerings.N/A
    Pricing
    IBM Maximo Application SuiteThingWorx
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Application SuiteThingWorx
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe IBM® Maximo® Application Suite (MAS) comes in two packages: client managed software or software as a service (SaaS). MAS is purchased using a simplified licensing and usage model leveraging a credit-based system called AppPoints. This provides the flexibility to easily add functionality and users, scale your business, and pay only for what you use with a single entitlement.—
    More Pricing Information
    Community Pulse
    IBM Maximo Application SuiteThingWorx
    Considered Both Products
    IBM
    No answer on this topic
    Velotic
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    75 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    57 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    75 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    50 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    57 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    IBM Maximo Application SuiteThingWorx
    Internet of Things
    Comparison of Internet of Things features of IBM Maximo Application Suite and ThingWorx
    Feature
    IBM Maximo Application Suite
    -
    Ratings
    ThingWorx
    7.9
    7 Ratings
    1% below category average
    IoT Device Management00 Ratings8.57 Ratings
    Device Security00 Ratings7.97 Ratings
    IoT Data Management00 Ratings7.56 Ratings
    IoT Analytics00 Ratings7.37 Ratings
    IoT Integration00 Ratings8.17 Ratings
    Best Alternatives
    IBM Maximo Application SuiteThingWorx
    Small Businesses
    No answers on this topic
    AWS IoT Core
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    AWS IoT Core
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Maximo Application SuiteThingWorx
    Likelihood to Recommend
    6.7
    (86 ratings)
    8.7
    (10 ratings)
    Likelihood to Renew
    7.7
    (7 ratings)
    10.0
    (1 ratings)
    Usability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (4 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Application SuiteThingWorx
    Likelihood to Recommend
    IBM
    The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.
    Incentivized
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    Velotic
    It is well suited for situations where you require an end-to-end platform for pushing code and managing data and security of the IoT application. However, it is not well suited for the case when you want to scale the app up to many users and this requires more from the part of the product.
    Incentivized
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    Pros
    IBM
    • Delivers Out-of-Box solutions for various industries without the need for customization and configuration
    • Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease
    • Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today
    Incentivized
    Read full review
    Velotic
    • Asset Monitoring - quick and easy to deploy, can connect to the plant floor and get real-time data from devices.
    • Analytics - The TWX Analytics extension has a variety of analyses that can be done into any data source input into TWX.
    • Alerts notification - you can program alerts to be sent via email/SMS seamlessly.
    Incentivized
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    Cons
    IBM
    • Usually, we have problems with the mobile apps. For about seven out of ten customers, we need to use third-party mobile applications. It’s been a rollercoaster — Anywhere was terrible, then Maximo Mobile for 8 was pretty good, and now with Maximo 9, it’s problematic again. So it’s been ups and downs. But the good thing is that the architecture is open, so we can use third-party applications or even develop our own add-ons. Still, IBM could do this better.
    Incentivized
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    Velotic
    • Advanced functionality in control and data visualization often requires additional coding from the user.
    • Support and tutorials provided are often lacking in detail or are not readily transferable.
    • Mashup development works poorly on small monitors or laptops.
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    Likelihood to Renew
    IBM
    IBM Maximo Application Suite has provided a solution to our desire to consolidate the multiple applications serving the layers of the Procurement process we has been accustomed to using. By consolidating applications, licensing and software costs are reduced, and the overall headcount to support the various applications was able to be minimized.
    Incentivized
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    Velotic
    We started more than a year ago and do not plan to replace it
    Incentivized
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    Usability
    IBM
    The IBM Maximo Application Suite is well known for inventory management solutions. This solution is in use by many corporations but mostly I have seen its use in Ports, defense and aerospace industries. Some of the benefits are 1. asset tracking is amazing 2. Maintenance cost is less 3. Reduced inspection costs 4. Less downtime 5. It allows customization 6 Simplify data management 7. Highly adaptable
    Incentivized
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    Velotic
    No answers on this topic
    Performance
    IBM
    Depends on DB tuning, Query builds etc
    Incentivized
    Read full review
    Velotic
    No answers on this topic
    Support Rating
    IBM
    I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
    Incentivized
    Read full review
    Velotic
    Experienced and knowledgeable customer support executives, Thingworx is a very large product and contains a myriad of features which is not easy to remember without enough training or hands-on experience
    Incentivized
    Read full review
    In-Person Training
    IBM
    As expected, good content and instructions
    Incentivized
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    Velotic
    No answers on this topic
    Implementation Rating
    IBM
    Implementation of IBM MAS as a service provider has been easy. The functionality in the OEM space has been the best of its class with all related modules and application subject to maintenance
    Incentivized
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    Velotic
    No answers on this topic
    Alternatives Considered
    IBM
    As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
    Incentivized
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    Velotic
    Well-suited - multiple streams from many data sources, highly scalable application scenarios.Good for a quick test of internet of things (IoT) connectivity and for deploying access via the web. Smooth deployment, easy to couple to devices. Easy cooperation with Splunk, which we use also.
    Incentivized
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    Scalability
    IBM
    i dont use it
    Incentivized
    Read full review
    Velotic
    No answers on this topic
    Return on Investment
    IBM
    • Being the core business of my organization, IBM Maximo had a complete ROI for our objectives. We are able to successfully maintain and offer multiple solutions based on our interaction with Maximo.
    • Based on our contracts, we are able to provide a great partnership with IBM thru Maximo and it's tools.
    • We are able to maintain our business with steady market growth based mainly on our offer of the IBM Maximo in various layers.
    Incentivized
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    Velotic
    • Good for quick deployment of customer specific control of IoT
    • Good for quick test of IoT platform
    • Difficult to debug complicate system
    Incentivized
    Read full review
    ScreenShots