IBM Operational Decision Manager is presented as a comprehensive decision automation solution that helps users discover, capture, analyze, automate and govern rules-based business decisions, on premises or on cloud. It is formerly known as the IBM Websphere Operational Decision Management, and before that as the ILOG JRules Business Rules Management System (BRMS).
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Pega Platform
Score 8.5 out of 10
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Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.
$0.45
one-time fee per case**
Pricing
IBM Operational Decision Manager
Pega Platform
Editions & Modules
No answers on this topic
Low-code Factory Edition
$0.45
one-time fee per case**
Standard Edition
$0.80
one-time fee per case**
Enterprise Edition
Custom Quote
Offerings
Pricing Offerings
IBM Operational Decision Manager
Pega Platform
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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**350,000 cases / year minimum. Additional cases available in blocks of 150,000.
A lot of firms will have their own pseudo-rule engines that are tailored to the application, but adopting open source frameworks like Drools IBM Operational Decision Manager includes an English-like rule language, an IDE for defining vocabulary and rules, an easy interface for …
When compared to other vendors in the business rule management system, IBM Operational Decision Manager stands out in dimensions of rule engine capabilities, deployment flexibility, and ease of maintenance. It offers a wide spectrum of configuration options to build …
A lot of organizations will have home grown pseudo rules engines which will be specific to the application, using open source framework like Drools helps to make that better and a tool like RHDM takes it to the next level.
Pega Platform has more functionality that is relevant for our business such as templates, categories and an audit trail that helps us better manage our knowledge base. Ultimately these added features and the ability to also manage workflow within the same tool made it a no …
Salesforce is much faster, but you can’t complete the same things in it. Pega does work well with Salesforce though and can track cases. Pega requires a lot more setup and training than Salesforce, at least at my company. I don’t even know if Salesforce offers the same thing as …
Pega was by far the best one on leveraging AI and BPM to drive 1-1 personalization. Pega Next-Best-Action capabilities were definitely what made us choose them among the competition. Moreover, Pega has a robust community of users that made us feel we were making the right …
Pega RPA and UIPath both are tools for Robotic process automation. In our projects we were dealing with Pega applications which are easily coupled with Pega RPA. It is better in a multi-threading environment as separate features are provided in Pega RPA. In UIPath, one needs to …
Our business needs have a lot of dealing wherein case management is of utmost importance. We had to have a concrete structure of cases, child cases, and their binding cases. Also, data appropriation and its synchronization in these particular cases also play a very important …
Pega is a browser portal verses with Oracle you get an installed console and BUI Pega is Java base. If you need software you can manage with not coding, Pega is a good option however you can still do so much with the OSC without any coding. JIRA would be better for service desk …
Pega Platform provided me the many OOTB features like SLA, Workflow, Reports, which are very much needed for my application development with very minimal or no changes. Even customization is very simple and robust. Business rule management is very much needed in my application, …
Pega was who we first chose, but due to the high learning curve and really needing developers who knew CODE, we were forced to look at other solutions like UiPath.
I can only compare it to our legacy ticketing system we were using previously (based in Remedy) and Pega far outfunctions that system. It provides us the ability to customize intake forms, business rules, and reporting that far outperforms Remedy. We can also intergrate Pega …
We used Salesforce.com and Orcle CRM. Later, after creating a couple of mock applications, we found Pega was best suited to our customer business process.
Pega Platform is the best BPM tool with more modularity, scalability and the best case management features. Very suitable for Banking, health insurance, and finance projects. The platform is used by analysts, developers and a number of other roles within a single Pega …
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite …
Pega offers a business-friendly toolkit for defining applications. Unlike traditional BPM tools, there is much fewer complications, the technical syntax to handle in modeling processes and hardly any hard-coded programming. A well-trained business user can be trusted to create …
Cheaper than TIBCO and has a better front-end as compared to TIBCO. Cheaper than Salesforce when the target audience is the internal customers like call center agents and claim specialists.
IBM Operational Decision Manager can be used to manage complex business processes with less use of IT infrastructure and more use of centralized decision making. Decision-making depends on a logical framework and the creation of commands for better futuristic decisions with less time consumption and more precision and accuracy. IBM's Operational decision manager application is well suited for such scenarios where complex processes have to be streamlined.
Pega [RPA] is good to address a specific business function requirement with not too many bots or automation processes. It takes time and effort to set it up. Though once done, it is very easy to configure and use. One should also run a POC to verify if this product meets the scalability requirements.
Pega’s Situational layer cake architecture is capable of organizing application to suit enterprise needs. An enterprise can have a complex organization structure located around the globe. Because of Situational layer cake architecture reusing common policies and procedures is easy while allowing for differences between products, regions, channels and customer segments.Whereas with some application development platforms, separate copies of the application should be created to suite different business context.
Faster application delivery
With Pega developers can reuse common policies and procedures, replicate functions and industry specific frameworks and utilize pega UI elements to develop applications. IT is easy to deploy.Therefore developers are capable of delivering application earlier compared to some application development platforms. Pega reduces time taken to deliver an outcome.
Pega upgrades
Pega platform is upddated to adapt and work with latest technologies.
Proprietary users support and maintain Pega platform continuously. Pega customer support is always willing to enhance product support.
There is some confusion for users as they have many different tools and consoles to use and write/edit rules. There is the rule designer, an enterprise console, a business console, etc and there is overlapping functionality between the consoles.
There needs to be support added for creating models using the decision modeling notation (DMN). Businesses need to be able to represent the knowledge using a model and DMN is a standard way of representing the information.
Also to be able to import and export models that have been created using DMN. There are tools that companies use to create DMN models and represent the business domain and logic. This tool needs to be able to import those models and provide execution runtime for the same.
Reporting is not extensive in Pega. Because of this higher management is not able to get the reports which will give them insights into a different area. So Reporting functionality can be improved in Pega.
Organizations that want to fully use all the features of the Pega 7 platform must follow Pega’s solution development methodology which may not be aligned fully with the organization objectives.
During upgrades, some of the rules which are deprecated have to be changed to new available rules. This becomes a problem as one has to understand all the functionality and then change a lot of things.
Pegasystems has continued to demonstrate a strong partnership with our organization and investment in their product that aligns with our overall vision and need. Pegasystems has engaged us at every level, with the assistance of minor defects to the overall roadmap planning and alignment of our goals
Pega Platform is enhancing its product and launching new features day by day which help to achieve customers needs. If I talk about the earlier version of Pega Platform (i.e. pega v5 and 6.3) there were many numbers of limitations in Pega Platform and if we need to do some customization then needed to write custom java and jave scripts to achieve the functionally. Now I can say Pega Platform is running with market trends and demand. Pega Platform is giving all the options which support the current technologies like decisioning capabilities, real time processing, mashup, process fabrics etc..
It’s very slow sometimes, but that may be our servers. Also the Knowledge Library needs some work - again, not sure if it’s our setup or what- but I’m unable to search the body of an article for content, so I have to be very intentional with tagging, but it’s not ideal.
A lot of firms will have their own pseudo-rule engines that are tailored to the application, but adopting open source frameworks like Drools IBM Operational Decision Manager includes an English-like rule language, an IDE for defining vocabulary and rules, an easy interface for creating rule applications from scratch and deploying them, as well as tools for testing them locally, through API, and via simulations.
We did evaluate multiple products offerings with Pega Platform capabilities and observed that Pega PRPC rules engine and case management capabilities are better over so many BPM Tools. We also conducted a detailed study with developers to identify the best products out of Suite of BPM products. It's observed that Rules engines integration is very streamlined with forms in Pega whereas other tools multiple have powerful data model capabilities but lacks the ease of creating business rules.