Easy and quick to build complex apps, can sometimes be limiting or frustrating to work in.
Anonymous | TrustRadius Reviewer
August 27, 2018

Easy and quick to build complex apps, can sometimes be limiting or frustrating to work in.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Pega Platform

Our company almost exclusively develops in Pega, we have over a dozen teams working with many different clients. Pega as a platform aims to address work flow and business process management, and for the most part, this is what we build. We build web apps that streamline and automate business processes and Pega as a developer tool is relatively easy to get into but has a lot of power and complexity once you get into it. Because of the relative ease for us developers, apps can be built quickly and fine tuned based on the customers needs and team sizes can be kept to a handful of developers.
  • Quick development time. Much of the Pega "rules" are easy to configure and implement.
  • Visually friendly and modern. Much of the UI/UX elements in the system are continuously supported and updated, giving a nice feel to the apps.
  • Many of the configurations and rules Pega gives to the developers can also be delegated to business users. The organization and structure of the client's business can easily be adapted in the Pega platform.
  • Not all software is bug-free and Pega is no exception. Notable problems arise when upgrading between versions of already existing apps. Pega does its best to support apps but can be slow to respond.
  • Small circle of users. Pega is a niche technology and much of its methods and functions strictly apply to Pega itself. There are not nearly as many resources to refer to compared to some of the bigger name technologies.
  • Often restricted to the platform. Many of Pega "rules" are restricted, as there are approved "guardrails" Pega wishes developers to stay within. Clients may want one thing but Pega may not support it and it can be difficult navigating around the limitations Pega itself puts in place for these.
  • Our company has boomed in the past few years because we of how we use Pega.
  • We will get a project from a client and the turnaround will be so quick they will throw 3-4 more projects at us.
  • Smaller developer teams means less complexity and less overhead.
Pega is great for corporate web apps when a certain work flow or process can be improved through automation or a more stream lined process. It can handle forms and documents really well, integrates well with many different services (including other Pega apps), can handle very complex work flows and logic to basic things like user permissions and notifications. I would say it is less suited for small business needs. I would also say it is not that great at handling media or very interactive screens such as video (something I have personally never seen done).

Pega Platform Feature Ratings

Process designer
9
Process simulation
8
Business rules engine
9
SOA support
9
Process player
8
Form builder
9
Model execution
9
Social collaboration tools
7
Dashboards
9
Standard reports
9
Custom reports
9