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IBM Sterling Order Management vs. Insightful

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    Insightful

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Insightful is a Work Intelligence platform designed to help organizations analyze how work occurs across personnel, processes, and artificial intelligence (AI) to improve operational Performance, optimize Workflows, and reduce waste.

    $96

    per year per seat

    Pricing
    IBM Sterling Order ManagementInsightful
    Editions & Modules
    No answers on this topic
    Workforce Analytics
    $8
    per month per seat
    Automatic Time Mapping Annual
    $12
    per month per user
    Workflow Optimization
    $12
    per month per seat
    Automatic Time Mapping Annual
    $12
    minimum 250 users
    Combo Plan (Analytics + Optimization)
    $16
    per month per seat
    Work Intelligence Bundle
    $20 + Extra Service Fee
    per month per seat (250 seats minimum)
    Enterprise Solutions
    Custom
    per employee per month
    Enterprise (On-Premise)
    Custom
    250 seats minimum
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementInsightful
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Each device an employee uses for work counts as one seat. Additionally, users with Admin, Manager and Client access won’t be charged, unless Insightful is used to track their activities as well. Discount is available for annual and multi-year billing.
    More Pricing Information
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    IBM Sterling Order ManagementInsightful
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    User Ratings
    IBM Sterling Order ManagementInsightful
    Likelihood to Recommend
    7.0
    (5 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementInsightful
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Insightful.io
    As I already mentioned above, Workpuls helped us a lot while working from home and it helped us to track each and every moment of the employees. While tracking the different websites which employees were using and also helped with the productive and unproductive work done by each candidate as per the login on different websites and software.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Insightful.io
    • Analysis of websites.
    • Screenshot of change of window.
    • Evaluation of productive and unproductive work.
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Insightful.io
    • As of now we haven't feel any missing feature for this particular software.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Insightful.io
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Insightful.io
    While evaluating different software we checked different software but Workpuls seems user-friendly and cost-efficient, also the customer support is very active and as compared to other software we found it easy.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    Insightful.io
    • Workpuls helped a lot with the positive way only to get the more productivity from employees while working from home.
    Incentivized
    Read full review
    ScreenShots

    Insightful Screenshots

    Screenshot of Team Productivity TrendsScreenshot of Productivity TrendsScreenshot of Workflow OptimizationScreenshot of AI Adoption ReportScreenshot of Customizable HomepageScreenshot of Location Insights Report