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IBM Sterling Order Management vs. Sitecore OrderCloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    Sitecore OrderCloud

    Score9.5 out of 10
    N/ASitecore OrderCloud, formerly from Four51, is an eCommerce solution built around customer interactivity, now from Sitecore since the March, 2021 acquisition.N/A
    Pricing
    IBM Sterling Order ManagementSitecore OrderCloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementSitecore OrderCloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM Sterling Order ManagementSitecore OrderCloud
    Online Storefront
    Comparison of Online Storefront features of IBM Sterling Order Management and Sitecore OrderCloud
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Sitecore OrderCloud
    10.0
    1 Ratings
    25% above category average
    Product catalog & listings00 Ratings10.01 Ratings
    Product management00 Ratings10.01 Ratings
    Bulk product upload00 Ratings10.01 Ratings
    Branding00 Ratings10.01 Ratings
    Mobile storefront00 Ratings10.01 Ratings
    Product variations00 Ratings10.01 Ratings
    Website integration00 Ratings10.01 Ratings
    Visual customization00 Ratings10.01 Ratings
    CMS00 Ratings10.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of IBM Sterling Order Management and Sitecore OrderCloud
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Sitecore OrderCloud
    10.0
    1 Ratings
    26% above category average
    Abandoned cart recovery00 Ratings10.01 Ratings
    Checkout user experience00 Ratings10.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of IBM Sterling Order Management and Sitecore OrderCloud
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Sitecore OrderCloud
    10.0
    1 Ratings
    18% above category average
    eCommerce security00 Ratings10.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of IBM Sterling Order Management and Sitecore OrderCloud
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Sitecore OrderCloud
    10.0
    1 Ratings
    26% above category average
    Promotions & discounts00 Ratings10.01 Ratings
    Personalized recommendations00 Ratings10.01 Ratings
    SEO00 Ratings10.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of IBM Sterling Order Management and Sitecore OrderCloud
    Feature
    IBM Sterling Order Management
    -
    Ratings
    Sitecore OrderCloud
    10.0
    1 Ratings
    22% above category average
    Multi-site management00 Ratings10.01 Ratings
    Order processing00 Ratings10.01 Ratings
    Inventory management00 Ratings10.01 Ratings
    Shipping00 Ratings10.01 Ratings
    Custom functionality00 Ratings10.01 Ratings
    Best Alternatives
    IBM Sterling Order ManagementSitecore OrderCloud
    Small Businesses
    Webgility
    Score9.6 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementSitecore OrderCloud
    Likelihood to Recommend
    7.0
    (5 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementSitecore OrderCloud
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Sitecore
    As a global organization we needed ability to have different and dynamic pricing based on Geo-Location. OrderCloud Architecture with Locales and User Groups allowed us to use a Single Buyer and easily manage all our use-cases. In the few scenarios where we had feature requests or improvements, the team was very highly responsive and many new features or changes were added to the Products based on these discussions.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Sitecore
    • Flexibility over Features
    • Great Product for both B2C and B2B
    • Fantastic Support
    • Great Documentation
    • Accessibility: Free Sandboxes for everyone.
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Sitecore
    • Ability to create custom objects/entities
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Sitecore
    No answers on this topic
    Usability
    IBM
    No answers on this topic
    Sitecore
    Great Documentation, Intuitive APIs, Additional SDKs and Accelerators to help boost development cycles.
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Sitecore
    No answers on this topic
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    Sitecore
    • Azure Hosting Costs divided by 3
    • Content Delivery number of instances needed down from 10 to 4. (And with better performance as a result)
    • Lighthouse Scores from D to A to reach above 95.
    • Development velocity increased significantly due to OrderCloud's flexibility and its easier learning curve for new developers, allowing for much faster progress.
    Incentivized
    Read full review
    ScreenShots