IBM Sterling Order Management vs. Thrive Technologies

It's perfect for medium to large retailers

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For our small hospital, the cost of the operation is a great value. Like any EHR, there are going to be limitations. Our hospital is not part of a larger health system, so did not have the pressure of spending more money to have a system which fed into a larger organization, so it works for us in this capacity. With so many hospitals jumping on EHRs like Epic and Oracle, it seems like this has only increased the overall cost of healthcare. [...] does also have a great revenue cycle component to it that expands across other EHRs. In the past, Thrive Technologies was a all encompassing system, but like most has a separate payroll system and now separate GL that you could also add. This is indicative of the software in general for healthcare unfortunately.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Centralizing data.
• Instantaneously updated data.
• Ad hoc reporting.

• Cloud-based, accurate forecasting system saves lots of time and can tangibly boosts ROI
• Robust demand management down to the SKU level
• Optimized replenishment prevents too much money from being tied up in inventory

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• RCP Based deployment
• Wider variety of sourcing configuration
• Product Documentation
• COM Features need to better so that Customer case handling is facilitated

• Although it's simpler than many alternatives, it's a highly complex system and at times we felt lost during the transition period.
• We didn't get the results we had imagined when looking at their case studies and marketing materials. I understand many factors go into those things, and their case studies are not necessarily indicative of typical results, but your mileage may vary.
• Inventory replenishment alerts about potential stockouts weren't always reliable.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.

Depending on what subsystem, I think some work much better than others. For example on the patient accounting side, it is fairly easy to use, but does require a couple extra keystrokes. On the clinical side, I have heard similar statements. On the financial/accounts payable side, it is easier to use, while there are scenarios in which it would be nice to have a few more features.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Thrive Technologies is significantly more cost effective than the others, while it does lack some of the features (bells and whistles). Most of our neighboring hospitals are using these other systems, which does make it is tough to connect to them, as it seems like these larger systems have a juggernaut on the market and the costs of these is only increasing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Optimal inventory management resulted in more orders per minute and good ROI and customer experience

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We were able to reduce the amount of resources tied up in inventory
• Forecasting tools meant significantly less time spent trying to wrangle spreadsheets
• The transition was painful, causing initial doubts, but it was certainly worth the growing pains

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info