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IBM Sterling Order Management vs. 2Checkout from Verifone

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    2Checkout from Verifone

    Score8.6 out of 10
    N/AThe 2Checkout Monetization Platform, now from Verifone (acquired September 2020) is designed to address the complexity of online commerce, subscription billing, and global payments for software, SaaS and online services companies. The vendor says that their solution is backed by: a proven cloud platform, unmatched expertise and a depth of digital commerce services. The vendor’s value proposition is that their solution simplifies the complexities that online merchants face when expanding and…N/A
    Pricing
    IBM Sterling Order Management2Checkout from Verifone
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order Management2Checkout from Verifone
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale
    More Pricing Information
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    IBM Sterling Order Management2Checkout from Verifone
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    User Ratings
    IBM Sterling Order Management2Checkout from Verifone
    Likelihood to Recommend
    7.0
    (5 ratings)
    8.2
    (6 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    1.0
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order Management2Checkout from Verifone
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Verifone
    2Checkout Monetization Platform is well suited for emerging SaaS businesses because along with payment processing, they offer you exposure to Affiliates and make electronic code delivery easy. The dashboard is cumbersome and reporting graphs/options are not easy to comprehend so it might become trouble when the business grows and you want to show it to venture capitalists or any investor/buyer.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Verifone
    • 2Checkout handles credit cards that I would not be able to accept from my country.
    • Fraud prevention works. They saved me a couple of times and I appreciate that.
    • I always received my payments on time. I never had to complain.
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Verifone
    • In the 2Checkout dashboard, searching for transactions is a bit awkward
    • I wish there were more reports available for me in the 2Checkout dashboard
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Verifone
    No answers on this topic
    Usability
    IBM
    No answers on this topic
    Verifone
    It is surreal. Everything feels like they don't really want you to use them. I had to beg them to approve my account because of stupid approval questions. Example: give ONE url where payments will come from. (my payments will come from a page inside my webapp which means absolutely nothing to users who don't have a user in my webapp. I also have many URLs where the users can pay from) Then their API is super complicated to use. I couldn't believe how complicated it is. It is not well explained in the documentation and you have to guess until you understand the underlying logic. I wouldn't use it if I Stripe was available in my country.
    Incentivized
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    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Verifone
    Avangate digital commerce is the only available leading payment gateway service provider for Sri Lankans. That is the main reason to choose Avangate for my web store. It's easy and cost-effective and easy to use as a payment gateway service provider overall. Pricing, customer care, payout process and reporting is very good at Avangate.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    Verifone
    • I now get excellent customer service as compared to when I was with PayPal
    • I no longer have to subject my customers to the pain of maintaining a PayPal account
    • 2Checkout allows me to offer the same service as any large company and I'm a 1 man show
    Read full review
    ScreenShots