IBM Rational ClearQuest

Well Suited - If your project is running in waterfall model and other IBM tools are widely used for various purposes, Clear Quest is a good tool to have. It gives you seamless capability to create defeccts and query the defects for various scenarios. If you are a project manager or a test engineer trying to create defect metrics, this tool can help immensely. Less Appropriate - In this Agile world, everyone uses Jira or some other agile tracking tool. All the agile tracking tools have already built in defect tracking capabilities and can integrate with the work very well. If your project is running on agile or don't use IBM tools that much, then Clear Quest doesn't always add value.

Incentivized

• IBM Rational ClearQuest records and workflow are highly customizable. As a result, ClearQuest implementations can be tailored to any organization's methodologies.
• IBM Rational ClearQuest Integration with IBM Rational ClearCase provides traceability between work records and source code changes, expanding the SDLC scope of the toolset.

Incentivized

• Lot of defect management tools are out there and are free to use
• In agile world, teams use Jira or other tools and they have the defect tracking capability builtin
• Don't really see the need to use this tool in agile world

Incentivized

Most likely as it's one of the powerful tools in the organization. We needed this tool to track all the process related documentation and also to capture signatures.

Incentivized

Please keep in mind that this all has to do with you you customize the user interface. It becomes very easy to house all of your requirements, but it may and can make life difficult for you if you do not think ahead of how you want the app to work and house your data

Incentivized

IBM has good support and knowledge base. With the wealth of information on their site and the support desk, we were able to quickly resolve issues. It is smart to build up a COE and a group that manages the software otherwise it is quick to be able to lose the knowledge as team members are assigned different duties

Incentivized

It was pretty simple.

Incentivized

IBM Doors could be better at document management for a higher price. If you need more complex traceabilily, Doors is the way to go. If you need less, free and simple management, a common SVN is ok for you.

Incentivized

• Positive: Quality product that adheres industry best practices for a considerably cheaper cost.
• Negative: Maintenance of more than one tool for overall project management.

Incentivized