Great defect management tool for waterfall projects
April 28, 2021

Great defect management tool for waterfall projects

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IBM ClearQuest

IBM ClearQuest was used as our defect management tool across the organization. It gives capabilities to query the data with multiple filters. The defect life cycle is clearly defined and you can assign defects to various projects. For project managers and Test Engineers, this tool comes in as a very handy tool to track project health.
  • Capability to query bugs on multiple criteria and export it to csv for triages.
  • Simple and intuitive user experience and clearly planned defect life cycle
  • There are other features like assigning the defect to pull request, clearly explaining defect by attaching screenshots, detailed description etc
  • If you are using other IBM tools for requirements documentation, this tool integrates very well
  • Lot of defect management tools are out there and are free to use
  • In agile world, teams use Jira or other tools and they have the defect tracking capability builtin
  • Don't really see the need to use this tool in agile world
  • Was used as primary Defect tracking tool
  • Project managers used to run queries on defects to get the fell of overall project health
  • It was nicely integrated with IBM requirement gathering and documentation tools
  • To derive the project health, this tool has had a positive impact on quickly identifying where the problems were.
  • Simple and intuitive UI for test engineers to create defects and definetely saved lot of time with its copy functionality
Against all those mentioned, IBM ClearQuest rates last on my list

Do you think IBM ClearQuest delivers good value for the price?

No

Are you happy with IBM ClearQuest's feature set?

Yes

Did IBM ClearQuest live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM ClearQuest go as expected?

Yes

Would you buy IBM ClearQuest again?

No

Well Suited - If your project is running in waterfall model and other IBM tools are widely used for various purposes, Clear Quest is a good tool to have. It gives you seamless capability to create defeccts and query the defects for various scenarios. If you are a project manager or a test engineer trying to create defect metrics, this tool can help immensely.

Less Appropriate - In this Agile world, everyone uses Jira or some other agile tracking tool. All the agile tracking tools have already built in defect tracking capabilities and can integrate with the work very well. If your project is running on agile or don't use IBM tools that much, then Clear Quest doesn't always add value.