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IBM Terraform vs. Splunk IT Service Intelligence (ITSI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Terraform

    Score8.7 out of 10
    N/AIBM Terraform (formerly Hashicorp Terraform) is a cloud infrastructure automation tool used to create, change, and improve production infrastructure, and it allows infrastructure to be expressed as code. It is available Open Source, and via Cloud and Self-Hosted editions.

    $0

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    IBM TerraformSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    Open Source
    $0
    Team & Governance
    $20/user
    per user/per month
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM TerraformSplunk IT Service Intelligence (ITSI)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM TerraformSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    IBM
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    21 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    20 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    18 Answers
    100%
    Implementation went as expected
    20 Answers
    Best Alternatives
    IBM TerraformSplunk IT Service Intelligence (ITSI)
    Small Businesses
    HashiCorp Vagrant
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    HashiCorp Vagrant
    Score9 out of 10
    No answers on this topic
    Enterprises
    AWS CloudFormation
    Score8.2 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM TerraformSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    7.8
    (33 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    8.2
    (2 ratings)
    Usability
    8.8
    (8 ratings)
    10.0
    (1 ratings)
    Performance
    9.4
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (6 ratings)
    8.9
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM TerraformSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    IBM
    Anything that needs to be repeated en masse. Terraform is great at taking a template and have it be repeated across your estate. You can dynamically change the assets they're generating depending on certain variables. Which means though templated assets will all be similar, they're allowed to have unique properties about them. For example flattening JSON into tabular data and ensuring the flattening code is unique to the file's schema.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    IBM
    • Terraform is cloud agnostic. Just select the suitable provider for the cloud and it will do the job.
    • Templating is possible to make the Terraform templates reusable.
    • Variables can be created to make the templates generic so that it can be reused for different environments or resources.
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    IBM
    • The language itself is a bit unusual and this makes it hard for new users to get onboarded into the codebase. While it's improving with later releases, basic concepts like "map an array of options into a set of configurations" or "apply this logic if a variable is specified" are possible but unnecessarily cumbersome.
    • The 'Terraform Plan' operation could be substantially more sophisticated. There are many situations where a Terraform file could never work but successfully passes the 'plan' phase only to fail during the 'apply' phase.
    • Environment migrations could be smoother. Renaming/refactoring files is a challenge because of the need to use 'Terraform mv' commands, etc.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    Still the best provisioning tool out there and good support from the community as well in terms of shared knowledge
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    IBM
    The syntax itself is pretty straightforward. The documentation is well-maintained & easy to follow. Most cloud providers, even smaller ones, maintain official provider libraries, making discovery & learning a breeze. Some, like GCP, even provide high-level libraries on top of their own more primitive provider, making building complex infra much more manageable. The language itself is cloud-agnostic, so you can literally manage resources from multiple providers in a single Terraform repo.
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    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Performance
    IBM
    Terraform's performance is quite amazing when it comes to deployment of resources in AWS. Of course, the deployment times depend on various parameters like the number of resources to deploy and different regions to deploy. Terraform cannot control that. The only minor drawback probably shows up when a terraform job is terminated mid way. Then in many cases, time-consuming manual cleanup is required.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    IBM
    I have yet to have an opportunity to reach out directly to HashiCorp for support on Terraform. However, I have spent a great deal of time considering their documentation as I use the tool. This opinion is based solely on that. I find the Terraform documentation to have great breadth but lacking in depth in many areas. I appreciate that all of the tool's resources have an entry in the docs but often the examples are lacking. Often, the examples provided are very basic and prompt additional exploration. Also, the links in the documentation often link back to the same page where one might expect to be linked to a different source with additional information.
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    Implementation Rating
    IBM
    Implementation is straight forward. Never had issues as the team is already very familiar with Terraform installation from previous projects and roles
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    IBM
    Terraform is the solid leader in the space. It allows you to do more then just provisioning within a pre-existing servers. It is more extensible and has more providers available than it competitors. It is also open source and more adopted by the community then some of the other solutions that are available in the market place.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
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    Return on Investment
    IBM
    • we are able to deploy our infrastructure in a couple of ours in an automated and repeatable way, before this could take weeks if the work was done manually and was a lot of error prone.
    • having the state file, you can see a diff of what things have changed manually out side of Terraform which is a huge plus
    • if state file gets corrupted, it is very hard to debug or restore it without an impact or spending hours ..
    • writing big scale code can be very challenging and hard to be efficient so it's usable by the whole team
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots

    IBM Terraform Screenshots

    Screenshot of Terraform StateScreenshot of Terraform RunsScreenshot of Terraform VariablesScreenshot of Terraform WorkspacesScreenshot of Terraform Cost Estimation