A Real AI-ML Enabled Platform
Overall Satisfaction with Splunk IT Service Intelligence (ITSI)
Splunk is being used by our infrastructure monitoring team to review events from different sets of infrastructure devices such as Networks, Servers, Storage, Databases and Security devices. Splunk is helping out our IT team by collecting the events from multiple data sources and aggregating all of them in a single glass pane.
Pros
- Powerful AI engine.
- Correlation.
- Data collection methods.
Cons
- Ease of administration.
- Distributed architecture.
- Monitoring capabilities within in itself.
- AIOPS forecasting.
- Quick identification of the issue by correlation.
- Reducing MTTR by implementing correlation.
- Administration and maintenance efforts has been increased drastically.
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?
Yes
Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?
Yes
Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?
Yes
Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?
Yes
Would you buy Splunk IT Service Intelligence (ITSI) again?
Yes
Comments
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