Item: Splunk IT Service Intelligence (ITSI)
Rating: 10
Author: Jai Raj Sharma

Overall Satisfaction with Splunk IT Service Intelligence (ITSI)

Use Cases and Deployment Scope

Splunk IT Service Intelligence (ITSI) helps us monitoring the performance of the services we are providing to the customer & other organization members. It also helps us in monitoring the performance of the services we offer and troubleshooting the issues which arise. To monitor we have created several dashboards so that we have the real time data and reports as per our requirement.

Pros and Cons

Pros

Customized reports
Real time data
Detail analysis of the data
Discovery of new local admin account
Detects several attacks

Cons

Expensive deployement
Various kind of installation
Optimizing the search is complex

Return on Investment

Splunk IT Service Intelligence (ITSI) has improved our efficiency and accuracy in detecting the attacks and mitigating them.
It helped us in discovering various kinds of logins within our organization, such as failed logins, interactive logins, admin logins etc etc
With the help of Splunk IT Service Intelligence (ITSI) we can now keep an eye on real time data as well.

Usability

Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.

Alternatives Considered

IBM Security QRadar EDR

Key Insights

Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?

Yes

Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?

Yes

Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?

Yes

Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?

Yes

Would you buy Splunk IT Service Intelligence (ITSI) again?

Yes

Other Software Used

LogSentinel SIEM, Forcepoint ONE, Fortinet FortiGate

Likelihood to Recommend

For large organization where numerous applications and databases runs and have various deployments of security tools and network devices, Splunk IT Service Intelligence (ITSI) is the best tool to monitor the real time data and detecting various kinds of attacks. It also helps in detecting the internal network activities and discovers different kinds of logins which helps in audit as well.

Comments

Please log in to join the conversation

Splunk IT Service Intelligence (ITSI) - Expensive but best in the market