IBM X-Force Incident Response and Intelligence Services (IRIS)
Malwarebytes
Likelihood to Recommend
IBM
The application monitors data networks in the organization to generate positive infrastructure for controlling workflows. It enables my team to plan and collaborate from unified data connecting system that provides positive decision-making base. It has basic networking capacity of eliminating bottlenecks that slows workflows. The customer support team provides best technical support and leads for gaining maximum benefits. The cost and licensing terms can favor any business enterprise.
Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Immediate recognition of possible conflicting interests within a field of view.
Ability to assist users with Research and Development at an extraordinary rate.
Real-Time feedback via neural pathways to analyze data and implement independent solutions that are tailored to the specific applications on-site.
This entire review was written with the assistance of IRIS technology as a demonstrative of it's very real practical application. This took less than 2 minutes to write using my own hands.
Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Secure work environment with this platform has enhanced effective workflow infrastructure. The cost of deployment and configuration capabilities with other security applications lead to main decision of acquiring this tool. The security control dashboards gives reliable performance reports that leads to quick decision-making when there are malware attacks. It gives lifecycle report for most work processes and threat intelligence information that enables my team to track workloads effectively.
Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Positive Impact: Have not had to remediate malware/virus infections since installed.
Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
