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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Icertis

    Score7.8 out of 10
    Enterprise companies (1,001+ employees)
    Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…N/A

    SAP Ariba

    Score7.9 out of 10
    N/AWith advanced tools to automate manual processes and support close collaboration with suppliers, SAP Ariba helps streamline source-to-pay processes across organizations.N/A
    Pricing
    IcertisSAP Ariba
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IcertisSAP Ariba
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional Details
    More Pricing Information
    Community Pulse
    IcertisSAP Ariba
    Considered Both Products
    Icertis
    Chose Icertis
    In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's …
    Incentivized
    Chose Icertis
    The UI/UX could use some updating compared to the other systems mentioned. I was not a part of the selection process so I cannot speak about that process.
    Incentivized
    SAP
    Chose SAP Ariba
    Unified processes, reduced handoffs, and better visibility across procurement, contracts, and supplier collaboration. Ariba has access to the vast SAP Business Network, which helps with supplier onboarding, catalog management, purchase-to-pay collaboration, and global sourcing. …
    Incentivized
    Chose SAP Ariba
    SAP Ariba Procurement is much more user friendly and easy control and configurations
    Incentivized
    Key User Insights
    Would buy again
    83%
    Would buy again
    10 Answers
    88%
    Would buy again
    215 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    92%
    Delivers good value for the price
    172 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    91%
    Happy with the feature set
    220 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    76%
    Lived up to sales and marketing promises
    99 Answers
    Implementation went as expected
    43%
    Implementation went as expected
    3 Answers
    73%
    Implementation went as expected
    135 Answers
    Features
    IcertisSAP Ariba
    Contract Authoring
    Comparison of Contract Authoring features of Icertis and SAP Ariba
    Feature
    Icertis
    7.5
    11 Ratings
    9% below category average
    SAP Ariba
    -
    Ratings
    Contract creation7.811 Ratings00 Ratings
    Contract templates8.510 Ratings00 Ratings
    Clause library/saved fields8.210 Ratings00 Ratings
    Guided logic5.49 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Icertis and SAP Ariba
    Feature
    Icertis
    5.5
    13 Ratings
    39% below category average
    SAP Ariba
    -
    Ratings
    Contract sharing4.111 Ratings00 Ratings
    Contract editing6.99 Ratings00 Ratings
    Collaborating on contracts5.810 Ratings00 Ratings
    MS Word plug-in6.49 Ratings00 Ratings
    Approval process3.912 Ratings00 Ratings
    Interdepartmental workflows5.710 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Icertis and SAP Ariba
    Feature
    Icertis
    6.2
    12 Ratings
    28% below category average
    SAP Ariba
    -
    Ratings
    Contract database6.711 Ratings00 Ratings
    Contract search6.511 Ratings00 Ratings
    Contract milestone reminders & alerts5.810 Ratings00 Ratings
    Custom contract reports5.09 Ratings00 Ratings
    Tracking contract status6.210 Ratings00 Ratings
    Compliance check6.97 Ratings00 Ratings
    Best Alternatives
    IcertisSAP Ariba
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Precoro
    Score9.5 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    GEP Quantum Intelligence
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IcertisSAP Ariba
    Likelihood to Recommend
    6.3
    (13 ratings)
    7.8
    (246 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (9 ratings)
    Usability
    8.2
    (2 ratings)
    7.7
    (198 ratings)
    Support Rating
    4.1
    (2 ratings)
    5.5
    (21 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    2.7
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    IcertisSAP Ariba
    Likelihood to Recommend
    Icertis
    Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
    Incentivized
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    SAP
    If asked about SAP Ariba, I think I am likely to tell a colleague that A specific scenario would be to use SAP Ariba with an Agent to migrate the legacy contracts when a company has rolled out from scratch.
    Incentivized
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    Pros
    Icertis
    • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
    • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
    • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
    Incentivized
    Read full review
    SAP
    • Complete Procurement of Inventory step easy through GUI-Ariba integration once Purchase order is created and it is sent to the SAP Ariba Supplier Network. Vendor confirms the order and sends notification of Inbound Delivery to the warehouse through ASN and the Inbound process, Goods Receipt Process, Unloading, Put away process easy.
    • SAP Ariba integrates the different SAP Sourcing platforms, services and their tools in order to optimize operations, saves cost and meeting customer requirements through its easy to use tools. Such as integration with SAP S/4 HANA, SAP EWM using Idocs for End to End sourcing and Procurement coverage.
    • As a part of the SAP Direct Sourcing suite, it helps allow customer manage their direct materials in the single dashboard and helping customer to have view of the comprehensive info about BoM and the structure. Based on requirements, buyers can run materials and/or entire Bill of Materials. When these are sent from ERP to SAP Ariba, managers can manage them in the direct spend dashboard. Can search for desired items in the dashboard and view details of BoM or deeper view of information of the material. Buyers can run sourcing, run details for materials, create material quotes, and create pricing using book quotes.
    Incentivized
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    Cons
    Icertis
    • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
    • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
    • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
    Incentivized
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    SAP
    • While SAP Ariba offers workflow capabilities, users have suggested more advanced customization options for workflows
    • SAP Ariba has a mobile app, users have suggested improvements in terms of functionality and responsiveness. Enhancements to the mobile app could provide a more seamless and efficient experience for users on the go
    • SAP Ariba integrates well with various enterprise systems, users have reported that the initial setup and integration processes can be complex. Improvements in integration tools and documentation could facilitate a smoother onboarding experience
    • AP Ariba provides robust reporting and analytics capabilities, some users desire greater flexibility in creating and customizing reports. Improvements in the ability to generate ad-hoc reports and customize dashboards could enhance analytics capabilities
    Incentivized
    Read full review
    Likelihood to Renew
    Icertis
    No answers on this topic
    SAP
    User Satisfaction: The end user are at times not very happy with the solution. Return on Investment (ROI): SAP Ariba delivered measurable benefits in terms of cost savings, efficiency. Integration Capabilities: The system is easy to integrate with backend SAP ERP system. Support from Ariba team is a bit sluggish in terms of Service Requests
    Incentivized
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    Usability
    Icertis
    Some functionality could be achieved with less clicking, the change management could be done a bit a better for deployments
    Incentivized
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    SAP
    Feel that over the years, there has been good improvement, and it seems like going in the right direction. All procurement activities — sourcing, contracting, invoicing — are managed in one place, reducing the need to switch between multiple systems. Users can easily track purchase orders, supplier responses, and invoice status, which adds clarity and accountability. The supplier-facing side is well-structured, allowing vendors to upload documents, view transactions, and communicate within the same interface.
    Incentivized
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    Support Rating
    Icertis
    super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
    Incentivized
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    SAP
    Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
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    Alternatives Considered
    Icertis
    In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
    Incentivized
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    SAP
    It improves over all vendor management system of an organization by providing less costly ways of procurement and making business simple. AribaSAP Ariba digitally transforms your supply chain, procurement and contract management process. acts as supply chain, procurement service to do business globally In today’s world, there is a need to control your supply chain and to collaborate with your suppliers in an efficient way. To enable healthy supply chain, you need to have suppliers with visibility to every part of procurement process so that they can maintain an efficient supply chain and help organizations to grow their and own business..
    Incentivized
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    Return on Investment
    Icertis
    • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
    • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
    • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
    Incentivized
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    SAP
    • We saved nearly 10% of planned costs due to the large database of vendors we created within the company as a whole.
    • Saving in time due to shortening of procurement cycles. Procurement activities were never on the critical path and were accomplished with less Supply Chain resources than originally planned.
    • In the process we created a huge database of Vendors and Pricing which well be beneficial in our future projects.
    • It is an excellent tool and just what are business required and could afford.
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    ScreenShots

    Icertis Screenshots

    Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements

    SAP Ariba Screenshots

    Screenshot of the advanced tools that automate manual processes and support close collaboration with suppliers. The SAP Ariba Buying and Invoicing solution help streamline procure-to-pay processes across organizations.Screenshot of SAP Ariba's digitalization, which covers processes from contract requests, authoring, and workflows to negotiation, approval, and execution for lower costs and improved relationships.Screenshot of an instance of SAP Ariba's support for industry-specific processes and systems. This helps process manufacturers, retailers, and discrete manufacturers that rely on external manufacturers to capture more savings by improving source-to-contract processes and supplier collaboration.Screenshot of the digitalizing and automating of invoice management over a global business network, in SAP Ariba. This delivers visibility and efficiency to capture more early-payment discounts and optimize working capital.