Icertis: A comprehensive and AI-driven contract management solution that delivers
January 26, 2023

Icertis: A comprehensive and AI-driven contract management solution that delivers

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Icertis

Icertis is designed to integrate with other leading applications, and it does a good job at providing a seamless integration experience. It allows contract data to be leveraged across the enterprise, enabling organizations to manage contracts more efficiently. However, some users may find that it's not as seamless as they would like and could benefit from more robust integration options.
Icertis has been a game-changer for our organization. It is a powerful contract management software that streamlines the entire contract lifecycle, from creation to execution. We use it to manage all of our contracts, including vendor agreements, NDAs, and more. The platform is user-friendly and easy to navigate, making it accessible to all members of our team.One of the key business problems Icertis addresses for us is the ability to easily track and manage contract expiration dates. This has helped us avoid costly contract renewals and stay compliant with regulatory requirements. Additionally, the platform's built-in analytics and reporting capabilities allow us to gain valuable insights into our contract portfolio, helping us make more informed business decisions.
  • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
  • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
  • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
  • Customization: While Icertis allows for some customization of templates and fields, it does have some limitations in terms of how much customization is possible. Some users may find that the platform is not able to meet all of their specific needs and would like to see more flexibility in terms of customization options.
  • Integration with other systems: Icertis integrates well with other systems, but some users may find that it's not as seamless as they would like. Some users have reported that they have to manually input data into the platform, which can be time-consuming and error-prone. More robust integration options could be added to make the platform more automated and streamlined.
  • User interface: While the user interface is generally easy to navigate, some users may find that it's not as intuitive as they would like. Some users report that it takes some time to learn and navigate the platform, and could benefit from a more user-friendly interface. Additionally, some users have reported that the platform is not always responsive on mobile devices, and would like to see more mobile optimization.
  • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
  • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
  • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.

Do you think Icertis delivers good value for the price?

Yes

Are you happy with Icertis's feature set?

Yes

Did Icertis live up to sales and marketing promises?

Yes

Did implementation of Icertis go as expected?

Yes

Would you buy Icertis again?

Yes

Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.

Icertis Feature Ratings

Contract creation
9
Contract templates
7
Clause library/saved fields
9
Guided logic
7
Contract sharing
9
Contract editing
8
Collaborating on contracts
8
MS Word plug-in
9
Approval process
9
Interdepartmental workflows
Not Rated
Contract database
8
Contract search
6
Contract milestone reminders & alerts
8
Custom contract reports
8
Tracking contract status
6
Compliance check
8