Ideagen WorkRite vs. iSpring Suite

When government guidelines suggested staff work from home, the home working course was enabled on our user accounts and it created a timely [way] to gather data and react in light of the pandemic. Certain health and safety training is not covered specifically to our company policies in courses, but we have recently received the legionella risk course and are aware of a course builder which could also house this need.

iSpring Suite gives me a platform to easily create training courses for any number of subjects, custom-designed to fit my workplace. I can include quizzes that allow me to track both the completion rate of the course and the success rate of the training. Its user-friendliness stands out and makes my role as Training Director much easier on a day-to-day basis.

• Houses CPD accredited training which can be used to train our employees.
• For our organization, the use of single sign on allows our users to easily access the platform without any hassle and it works on different devices which allows for flexibility when completing a course.
• Provides great tools for achieving completion from our employees on the training assigned to them such as a clear training course with attractive infographics to keep our users engaged when using.
• Unique and pro-active work force: our account manager Bianca has always displayed care, support and professionalism during every conversation with timely actions turned around from any meetings.

• Great range of images to use to show real people in the slides across the slideset because of the number of different actions they are doing
• Support is easy to access and always helpful with easy to understand advice as well as links to further knowledge
• Recording narration and editing within the iSpring Suite presentation makes it easy to use this function as a novice.

Incentivized

• The reporting system can be initially confusing to use unless you receive training - which we did with our account manager and are now confident in getting reports.

• More facial expressions of the characters.
• Update independent of my prompting/box checking.
• Add details on what the customized play includes when the mouse hovers over the icon. It took a bit of time to realize that this was where we could select different layouts.

Incentivized

I would give it 10 but I also like to try new solutions.

iSpring Suite is a perfect tool overall to create contents in collaboration with colleagues. There are some difficulties though in usability but the usability is OK in total. We are fully satisfied with the customer support. There are simple online tutorials and a team of competent support colleagues. The support content is sometimes not simply accessible, you need to search for them longer.

Incentivized

Great software is only exceeded by their fantastic support. Prompt responses, complete with clearly outlined steps to follow, are just the beginning. There are tremendous resources and continual webinars to challenge what we think we know about the iSpring Suite. I often use PowerPoint to lay out marketing slides, add music and narration, then publish them as an MP4 video. I can count on iSpring support to assist me when I need help.

Ultimately, I selected iSpring Suite because of the ease of use and small learning curve. I needed to be able to start creating content immediately, and after doing trial periods with iSpring as well as some of the other options, it was clear that I could be up and running the quickest with iSpring. I don't see any features that are missing for what I need, and it was also the cheapest option.

Incentivized

• The course has allowed users requiring any reasonable adjustments to come forward with these in the DSE course.
• The system has allowed us to record DSE assessments in a timely manner compared to our documentation used in the past which required us to file each assessment separately - now we only see reports with risks and this saves us time.
• The WorkRite platform demonstrates [that] we are committed to the health and safety of our people by providing training and minimizing risk.

• The ROI on this product has been great
• It has enhance my reputation personally within the organization. This has led to other departments requesting me by name to head up eLearning development projects, even delaying their own deadlines to ensure that I am involved.
• Other than a few duds (I let some inexperienced vocal talent slip thru in the heat of multiple conflicting deadlines), learner feedback has skyrocketed over that developed before I became involved and standardized the effort on iSpring