Value, ease, speed. iSpring makes me look good
October 21, 2022
Value, ease, speed. iSpring makes me look good
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with iSpring Suite
My largest customer is an international IT hardware/software/cloud services firm that was using a development platform that was costly and less than optimal. I could have chosen a package like Adobe Captivate or Articulate 360, which I have experience with. They have more powerful options, but are much more costly (a minor issue) and have a much higher learning curve. This was a major issue, as I needed to learn this package quickly, then help a team of others ramp up to learn it. Also, given the short development and course refresh cycles, the added power of the other packages seemed non-essential. The danger with those packages seemed akin to developing the ultimate battle weapon after the war is over.
The iSpring package enables me to quickly ramp a smaller group of folks up to use iSpring - its easy! Then I developed a parallel processing scheme to leverage that smaller group with a larger group of SME/courseware developers. We've developed around 200 learning products thus far, and quickly counting.
Tech support is very responsive, customer feedback is great, and the courses look professional, with good interactive, quizzing, and branching features.
The iSpring package enables me to quickly ramp a smaller group of folks up to use iSpring - its easy! Then I developed a parallel processing scheme to leverage that smaller group with a larger group of SME/courseware developers. We've developed around 200 learning products thus far, and quickly counting.
Tech support is very responsive, customer feedback is great, and the courses look professional, with good interactive, quizzing, and branching features.
- Simple, easy-to-learn development package
- Powerful enough to create very good learning material relatively quickly
- good, very responsive tech support
- Adding audio narration to interactive slides is easy, but still perhaps a bit repetitive/clunky
- The way you add playlists works well, but wish it was "project/course specific", instead of carrying over from project to project. Easy to delete playlists, tho.
- If you have a common set of learner resources to make available over many courses, you must manually add the URLs and/or PDFs manually each time. Would be so nice to be able to create a "reference list" and import it to each course with a click or two. This is the most annoying thing I can think of about iSpring.
- Ease of learning/low ramp-up time
- Ease of use/quick development time
- Very responsive tech support
- The ROI on this product has been great
- It has enhance my reputation personally within the organization. This has led to other departments requesting me by name to head up eLearning development projects, even delaying their own deadlines to ensure that I am involved.
- Other than a few duds (I let some inexperienced vocal talent slip thru in the heat of multiple conflicting deadlines), learner feedback has skyrocketed over that developed before I became involved and standardized the effort on iSpring
Please see earlier responses, which featured this aspect. If TrustRadius provided an overview of all questions to be asked (perhaps in a sidebar to the right) during this evaluation, I could have more effectively organized my responses.
Do you think iSpring Suite delivers good value for the price?
Yes
Are you happy with iSpring Suite's feature set?
Yes
Did iSpring Suite live up to sales and marketing promises?
Yes
Did implementation of iSpring Suite go as expected?
Yes
Would you buy iSpring Suite again?
Yes