Ideagen Workplace Training vs. ITProTV

When government guidelines suggested staff work from home, the home working course was enabled on our user accounts and it created a timely [way] to gather data and react in light of the pandemic. Certain health and safety training is not covered specifically to our company policies in courses, but we have recently received the legionella risk course and are aware of a course builder which could also house this need.

I've encouraged co-workers and non-coworkers to watch the live streams of ITProTV. Unfortunately, my company currently uses CBT Nuggets (none of the people I've asked like it/utilize it), but those who do take the suggestion often ask the same question: Why do we not use ITProTV instead of CBT? I met a young man who was in his final year of college pursuing an accounting degree. He asked me about the IT industry. I suggested he look at ITProTV in order to see if there is a subject he's interested in. He immediately signed up, and while working two jobs and going to school, he managed to get his CCNA and pass the Microsoft 70-410 within 6 months. We hired him. If you just want to hone your skills, ITProTV delivers. If you are seeking certifications, ITProTV delivers. The only demographic that I can imagine where it would be unsuited, is simply for those who are ignorant that nearly every industry involves some form of technological understanding. ITProTV is good for end users "non-IT personnel", as well as those supporting end users.

• Houses CPD accredited training which can be used to train our employees.
• For our organization, the use of single sign on allows our users to easily access the platform without any hassle and it works on different devices which allows for flexibility when completing a course.
• Provides great tools for achieving completion from our employees on the training assigned to them such as a clear training course with attractive infographics to keep our users engaged when using.
• Unique and pro-active work force: our account manager Bianca has always displayed care, support and professionalism during every conversation with timely actions turned around from any meetings.

• Amount and quality of content is great, plus the instructors are entertaining
• The user interface is easy to navigate and the videos can be streamed to just about any platform
• The Transcender practice tests in the subscription plan we have are practically worth the price of admission

• The reporting system can be initially confusing to use unless you receive training - which we did with our account manager and are now confident in getting reports.

• The episode download feature could use a little work (speaking about the Android experience). When you download the episode, you need to go to downloaded in ITProTV instead of just playing on the normal episode content screen. It works well for what it is, but it would be nice to have the downloaded content play straight from the episode screen.
• I've had a few little issues with the Roku. It works great, but there have been a couple times when I needed to contact support because the Roku kept saying I wasn't a subscriber. The problem mostly resolved itself, but I still occasionally get the message. It isn't a huge deal since I can still access the content on Android or through a web browser.
• I would like to see an al la carte for school education. Currently, we must contact a sales rep for one-off trainings, like A+, Network+, etc. (the sales reps are phenomenal... so that isn't much of an issue!)

Using ITProTV has been a cakewalk. Not once have I wished that we went with a different vendor. The content stays updated. My technicians are improving their skills. We can train when we need it and access the content required. We are improving all the way around.... why wouldn't I want to renew?

It would be 10 but for the fact that sometimes, the transition from training to test is not smooth. The user can finish the course but not be prompted to proceed to doing the test. This makes us have incomplete Profiles on the system sometimes. The issue with this is that some people might not receive their DSE equipment.

Incentivized

Because they have a mobile app!

Let me start with... their chat really works. You aren't chatting with a bot. When we first looked into purchasing ITProTV, I opened a chat on their site. One of their sales people, Brandon, contacted me quickly and by phone. I totally thought I was chatting with a computer, then the phone rang and Brandon introduced himself. I was blown away. Then, on the two occasions when I contact support, I did it through the chat. Not only did my problem get resolved quickly, a tech named Jessica followed up via email a couple days later to make sure the issues hadn't continued. Fantastic!

Previously my team used the Microsoft on demand training which has everything you could ever dream of from Microsoft in the same format as ITProTV. It did have the latest and greatest Microsoft training because it is Microsoft, but it only had Microsoft and nothing more. The cost was the other issue. The On demand workshops subscription cost a lot more than my budget would allow. I would have been forced to pick who was getting training and who was not which would most likely cause some friction between the team members.

• It enables us avoid waste by narrowing down staff DSE needs.
• The ability to monitor the number of licenses used is clear and enables us to spend according to our needs.

Incentivized

• I am aiming to have passed the first exam by January and I believe ITPro.TV is helping me achieve this goal.
• Having these two new qualifications with the help of ITPro.TV will enabled my business to be "Cyber Ready"
• This will enable us to offer advice to our clients for moving their business' forward.

Incentivized