Ideagen Workplace Training vs. ITProTV

When government guidelines suggested staff work from home, the home working course was enabled on our user accounts and it created a timely [way] to gather data and react in light of the pandemic. Certain health and safety training is not covered specifically to our company policies in courses, but we have recently received the legionella risk course and are aware of a course builder which could also house this need.

ITProTV is GREAT for smaller teams looking for a cost effective solution to help their team members skill-up and stay up-to-date on current tech and certifications. It's equally good for larger teams who wish to have a ready available resource for their team members to access and train. The ability to stream to multiple platforms (desktop/laptop, mobile, smartTV, etc.) means that you can access the content anywhere. If a team is only acessing the content infrequently or doesn't need the Transcender practice tests then an individual plan may be best. If there is only one technology that a team is focusing on (Apple certification, MCSA certification, etc.) then this may not be the most cost effective solution.

• Houses CPD accredited training which can be used to train our employees.
• For our organization, the use of single sign on allows our users to easily access the platform without any hassle and it works on different devices which allows for flexibility when completing a course.
• Provides great tools for achieving completion from our employees on the training assigned to them such as a clear training course with attractive infographics to keep our users engaged when using.
• Unique and pro-active work force: our account manager Bianca has always displayed care, support and professionalism during every conversation with timely actions turned around from any meetings.

• Training videos broken down into reasonable times to make it easier to fit them into an already busy day
• Transcripts --> sometimes it is more than a little helpful to quickly scan back through a transcript for a bit of information rather than trying to scrub through the video to find it
• The Practice Labs and Exams --> this alone is incredibly helpful and would cost quite a bit if purchased on their own.

• The reporting system can be initially confusing to use unless you receive training - which we did with our account manager and are now confident in getting reports.

• Only complaint and which keeps me from giving a 10 rating is that I like to watch the videos on a TV. And only Amazon Firestick and Apple TV apps are supported at this time. I think a compatible Android TV app is needed.

Using ITProTV has been a cakewalk. Not once have I wished that we went with a different vendor. The content stays updated. My technicians are improving their skills. We can train when we need it and access the content required. We are improving all the way around.... why wouldn't I want to renew?

It would be 10 but for the fact that sometimes, the transition from training to test is not smooth. The user can finish the course but not be prompted to proceed to doing the test. This makes us have incomplete Profiles on the system sometimes. The issue with this is that some people might not receive their DSE equipment.

Incentivized

Because they have a mobile app!

Let me start with... their chat really works. You aren't chatting with a bot. When we first looked into purchasing ITProTV, I opened a chat on their site. One of their sales people, Brandon, contacted me quickly and by phone. I totally thought I was chatting with a computer, then the phone rang and Brandon introduced himself. I was blown away. Then, on the two occasions when I contact support, I did it through the chat. Not only did my problem get resolved quickly, a tech named Jessica followed up via email a couple days later to make sure the issues hadn't continued. Fantastic!

Obvious focus on quality content, entertaining, more value for the investment (both time and money). I've also used Cybrary, Trainsignal, and some others that I cannot currently recall. That is likely because ITProTV really stands head and shoulders above the others. The continuous improvements that are functional, practical, and customer focused keep me coming back and also I can feel confident when writing reviews like this or recommending to others. There are few companies these days that I feel comfortable making such statements about.

• It enables us avoid waste by narrowing down staff DSE needs.
• The ability to monitor the number of licenses used is clear and enables us to spend according to our needs.

Incentivized

• I am aiming to have passed the first exam by January and I believe ITPro.TV is helping me achieve this goal.
• Having these two new qualifications with the help of ITPro.TV will enabled my business to be "Cyber Ready"
• This will enable us to offer advice to our clients for moving their business' forward.

Incentivized