Ideanote vs. Planview IdeaPlace

Best suited: In focused, facilitator driven idea noting or discussion session. Less suited: There is no force factor to get users to come back to the mission or page once the session is over. There is no what happens next driver for Missions.

Incentivized

If you have a community with more than 100 active users, and you're looking for ideas around operational improvements that can be acted on in a 6-12 month window, Spigit will work great, and it's one of the best options out there. If you're trying to customize the platform much, you should plan on paying Spigit's service group to do that for you, because it's not easy to do yourself. If you're looking for ideas that will take more than about a year to implement, Spigit is as good as anyone else because that's a really tough thing to do in an innovation community!

Incentivized

• Excellent UI - clean and uncluttered. It paves your way rather than gets in your way.
• Solid UX - each feature seem to guide but not push towards the desired outcome.
• Versatility - the tool can be used for an endless variety of purposes.
• Analytics - Ideanote not only helps you gather and rate ideas but it provides insight about who contribute the most in your company's creative process.
• Ready made templates for common use cases help structure & direct the goals of your workspace quickly.

Incentivized

• Acknowledges and supports the culture around the problem and market it is trying to serve. Just using the platform won't solve our problem, we need a cultural shift and Spigit has helped support that process.
• Customer service - just overall amazing service. Responses are very quickly turned around, they've gone the extra mile many, many times. They are also very open to platform improvements and take feedback very seriously.
• As the system administrator, I feel their platform incorporates a great balance of templates, out-of-the-box formatting, etc., and customizable content. In a nutshell, we are able to do what we want but we don't have to spend forever to do it. We can use what they have or we can add in our own design.

• Just dumping a user onto a page can be a bit jarring for some people. So more visual cues around what to do next would be great.
• Having missions open and accessible to the public would be great - rather than being constrained by the number of "seats" an account has.
• Individual comapny/department reporting/insights would be helpful, rather just a report on the Mission page.

Incentivized

• Versioning of ideas.
• "Building block" comments, highlighted and embedded in the original idea by moderators and authors.
• Italian version.
• Can be improved in the implementation funnel of ideas.
• Interfacing with other platforms e.g. management platforms, gamification platforms, LMS platforms.
• Poor gamification.

Incentivized

This rating was given because, Planview is an establish platform used within the organisation for number of years, therefore is a well known platform by the wider business community. Reusing Planview was ease due to user familiarity with the platform, so use of Planview IdeaPlace was logical and reduce the learning curve for users.

Incentivized

It is a reliable service and the support Team is very focused on our satisfaction, when there is a question.

A roadmap we can have also as a script and install it somewhere - but the feeling the Interface is sending

gives clearness, that we so much need, also we are just at the start on the process. But it helped and

users and team members are easy to get into the game on the platform and not in fear,

[be]cause it is simpl[y] made. This is also a very great point I have lost some people to onboard with another

solution, but with Ideanote all members are delighted by the design.

Incentivized

Planview IdeaPlace (IP) stacked up very well against our old product, for example Planview IdeaPlace features and integrations with Microsoft O365 products was major attraction. Our leadership also has a simplification agenda, so the reuse of Planview IdeaPlace for this capability, tick all the right boxes and help use achieved a key CIO objective.

Incentivized

• Ideas are well tracked and centralized in one place.
• We can prioritize ideas and take immediate actions on them.
• Our team members are recognized for contributing improvement ideas and hence our team is encouraged to think outside the box about business challenges.

• I've seen ideas that could have come through existing channels but may have faced layers of barriers before getting to the right decision makers bypass all of that bureaucracy and get the level of support needed to proceed. In one case, the value of just one of those ideas created a 27x ROI over the annual expense of running the software and the supporting team. In other words, that one idea justifies the existence of the program for 2 1/2 more decades if there are no other wins.
• Because the program can literally engage every employee, it tends to be the most visible and tangible innovation asset for the masses. Along side (and connected with) other innovation capabilities like internal incubators, R&D labs, design teams, lean programs, etc., it tends to be the tool that delivers on a strategy of total employee engagement for enterprise wide innovation. Employee perception of innovation has improved significantly since the inception of this program.
• The software can be used in other ways beyond innovation ideation to drive corporate values, employee engagement, and employee feedback and insights. In nearly every deployment where I have been involved, we have found ways beyond ideation to engage crowds to generate other value for the business. In each case, this was engagement that could not have been delivered in any other way except for a crowd-sourcing technology like Spigit.