Overall Satisfaction with Spigit
In my company, Spigit is used across the whole organization, with sponsorship and support from HR/Leadership & Development. It is used as a collaborative improvement tool to engage everybody in the company to take part in challenges of disruptive innovation, continuous improvement and operational (micro) improvement. In our company it plays firstly an educational role (to collaboration) and then an operational role. It may be considered in its experimental phase.
- Engage employees in challenges to better understand their company: mission, objectives, priorities, and structures.
- Start an "open" approach to improvement and innovation: a cultural trigger.
- Gather, improve and evaluate ideas: clear path from proposal to project when good sponsorship is in place.
- Versioning of ideas.
- "Building block" comments, highlighted and embedded in the original idea by moderators and authors.
- Italian version.
- Can be improved in the implementation funnel of ideas.
- Interfacing with other platforms e.g. management platforms, gamification platforms, LMS platforms.
- Poor gamification.
- Firstly, it is hard to define or describe an ROI for an innovation project (and tool) that is in its experimental phase... But a positive is the impact in the overall engagement of employees, especially in overpopulated structures where it is not easy to "become visible, and the smart ones wait for a chance like this platform.
- Where a clear and strong sponsorship is in place, this platform can stimulate ideas that can potentially have a great impact in services improvement
- Based on our specific limits in engaging top management, we still cannot see a speed in products or processes improvement.
- IdeaScale, InnovationCast and Kindling
The market is very fast and in evolution, but when we chose Spigit 2 years ago we did it because of:
- Maturity of vendor
- Cloud service (compatible with European banking laws)
- Mobile app available
- Easy admin (clear levels and roles)
- Depth reporting and analytics
As I said, Spigit is a great trigger to share a change of culture when it comes to take part in the improvement and innovation of a company. It may be less appropriate to implement a structured innovation process, from idea to actual project. It is of course more appropriate in a digital ready company, otherwise your "experts" and "key figures" are not as easy to engage.