IDnow vs. Lightico e-Signatures

It's a good way to get up and running with a KYC process, albeit a bit clunky once set up. I would not recommend IDnow to an enterprise-level company because I think it's more conducive to a smaller, mid-sized business more so than a larger organization looking for all the bells and whistles.

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With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate

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• Regulatory requirements.
• AML requirements.

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• Collects secure signature repository
• User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation.
• Making uploading and retrieval of stips a breeze.

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• Customer service.
• Less buggy identification process.
• Wait time for support.

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• Saved users functionality
• Less click points

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DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico

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• Positive: higher KYC success rates.
• Positive: less fear over regulatory requirements.
• Negative: lots of time and effort debugging from time to time.

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• Great customer Service
• Ease of use
• Flexible

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info