User Friendly
For document signing on accounts for right now. It helps us for communicating in those small rural areas where it’s not always convenient …
Overview
What is Lightico e-Signatures?
Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required.According to the vendor, while speaking with customers on the phone...- call agents seamlessly capture…
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What is Lightico e-Signatures?
Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs…
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.lightico.com/request-demo
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Lightico e-Signatures?
Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required.
According to the vendor, while speaking with customers on the phone...
- call agents seamlessly capture customer IDs (drivers license, electricity bills etc)
- share images & videos
- complete smart forms
- get customer eSignatures in real time.
With Lightico, agents stop redirecting customers to email, fax and scan and boost their first call resolution (FCR) and sales.
According to the vendor, while speaking with customers on the phone...
- call agents seamlessly capture customer IDs (drivers license, electricity bills etc)
- share images & videos
- complete smart forms
- get customer eSignatures in real time.
With Lightico, agents stop redirecting customers to email, fax and scan and boost their first call resolution (FCR) and sales.
Key elements of the value prop include:
- Real-time enablement of call agents to sign documents while they speak to customers on the phone.
- Mobile centric- simple SMS initiated session, No App.
- Ease of use for both for agents and customers
Lightico e-Signatures Features
- Supported: in-call eSigning ( e-Signatures)
- Supported: realtime smart form completion (e-forms)
- Supported: in-call documentation capture (Document Collection)
- Supported: ID Verification (ID & V, KYC)
- Supported: Visual Cart for Telesales (Cart)
- Supported: Collect Payments (Payments)
- Supported: and More!
Lightico e-Signatures Screenshots
Lightico e-Signatures Video
How Insurance businesses use Lightico incall eSignatures
Lightico e-Signatures Integrations
- Zapier
- Zoho CRM
- NICE CXone
- Amdocs CES
- Salesforce
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Many More
Lightico e-Signatures Competitors
- DocuSign
- OneSpan Sign (formerly eSignLive)
- Adobe Sign (formerly EchoSign)
Lightico e-Signatures Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada, United Kingdom, France, Germany, Australia, New Zealand, Brazil, Japan |
| Supported Languages | English, French, German, Russian, Hebrew, Spanish, Portuguese |
Lightico e-Signatures Downloadables
Lightico e-Signatures Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 75% |
| Enterprises (more than 500 employees) | 15% |
Comparisons
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Reviews and Ratings
(3)Reviews
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July 19, 2021
User Friendly
For document signing on accounts for right now. It helps us for communicating in those small rural areas where it’s not always convenient to come to the bank to sign.
- Convenience
- User friendly
- Great functionality
- Saved users functionality
- Less click points
- Easy user interface
- Text and email
- Great customer Service
- Ease of use
- Flexible
Easier to use. More customer friendly and ability use with our other software
We use Lightico to collect e-signatures for loans and collect stips from customers. This is not only an extremely easy and reliable service, but it also adds a layer of security to a collection of stips. It is hard to imagine any of their competition offering such a tremendous value for what we are getting from their service.
- Collects secure signature repository
- User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation.
- Making uploading and retrieval of stips a breeze.
- Adding different levels of users to some people can create docs and some people can just review what has been completed.
- E-signature capability
- Stip uploads
- All in one interface
- Increased our package back percentage, meaning we got a 5% boost in funded loans from using this service as opposed to traditional means of collecting signatures