Item: Lightico e-Signatures
Rating: 8
Author: Kristy Damon

Use Cases and Deployment Scope

For document signing on accounts for right now. It helps us for communicating in those small rural areas where it’s not always convenient to come to the bank to sign.

Pros and Cons

Convenience
User friendly
Great functionality

Saved users functionality
Less click points

Most Important Features

Easy user interface
Text and email

Return on Investment

Great customer Service
Ease of use
Flexible

Alternatives Considered

DocuPhase

Easier to use. More customer friendly and ability use with our other software

Key Insights

Do you think Lightico e-Signatures delivers good value for the price?

Yes

Are you happy with Lightico e-Signatures's feature set?

Yes

Did Lightico e-Signatures live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lightico e-Signatures go as expected?

Yes

Would you buy Lightico e-Signatures again?

Yes

Other Software Used

DocuSign, Dropbox, Microsoft 365 (formerly Office 365)

Likelihood to Recommend

With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate

User Friendly

Overall Satisfaction with Lightico e-Signatures