What users are saying about
13 Ratings
13 Ratings
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Score 6.3 out of 100

Likelihood to Recommend

IDrive

This is an economical way to back up less than 1000 GB of data. It can also back-up mapped drives, so you can do the back-up from a personal computer in addition to the server. Restoring tends to be a bit cumbersome, so this should be used as an emergency function, not regularly. Once I tried to add files from the server to another computer but it didn't work because the other computer didn't have the IDrive installed.
Riva Schwartz | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

IDrive
4.6
Versioning
IDrive
5.3
Video files
IDrive
4.5
Audio files
IDrive
4.5
Document collaboration
IDrive
3.0
Access control
IDrive
4.7
File search
IDrive
5.7
Device sync
IDrive
4.3

Cloud Storage Security & Administration

IDrive
4.9
User and role management
IDrive
3.0
File organization
IDrive
7.0
Device management
IDrive
4.7

Cloud Storage Platform

IDrive
6.8
Performance
IDrive
6.5
Reliability
IDrive
7.5
Storage Reports
IDrive
6.3

Pros

IDrive

  • Offers a cloud and a local backup option from the same app.
  • Fast upload speed.
  • It keeps old files forever, versioning, which helps protect against ransomware.
  • Can backup as a disc image.
  • Can search and restore for lost data. Makes finding lost files way easier than other solutions.
  • You can choose which folders to backup.
Mike Calabro | TrustRadius Reviewer

Cons

IDrive

  • The used to send your backed up data overnight on a hard drive (if you needed it). Now, they only have an option to download. I love that you can download your data if you need it. That is great, but I would still love the option to ship an actual hard drive because in some cases there is too much data and downloading it all could take days.
  • The UI could use an update/refresh.
  • If you are not tech-savvy it's not super obvious how to set things up. It would be helpful for some it were simplified in some aspects.
Anonymous | TrustRadius Reviewer

Support Rating

IDrive

IDrive 6.5
Based on 4 answers
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
Riva Schwartz | TrustRadius Reviewer

Alternatives Considered

IDrive

Backblaze is easier to set up, but it's not the better solution for me. I need to be able to backup to multiple locations. Backblaze didn't offer a way to do backups to an external HD. Backblaze didn't offer versioning when I picked iDrive. Backblaze wasn't able to throttle upload and download speeds which would slow things down when I have to deliver files to clients online.
Mike Calabro | TrustRadius Reviewer

Return on Investment

IDrive

  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
Anonymous | TrustRadius Reviewer

Pricing Details

IDrive

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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