IFS Assyst vs. Vistaprint

I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.

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Well suited: Business Cards Address Stamps Vehicle Magnets Brochures Pretty much any of your basic collateral the doesn't require a lot of finish work Less appropriate Jobs where you really should look at a hard proof before approving

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• IT Asset Management and IT Service Management in one product
• ITIL framework
• Highly customisable service catalogue and processes
• Mature mobility product

• Collaborative creativity.
• Ease of use.
• Amazing quality.

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• Service requests, incident, problem, and change management
• Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
• Axios help desk does is not knowledgable and does not follow up on reported incidents
• Training is incomplete - no real resources available except billable by the hour.

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• Would be nice if the sizes of the materials were standard sizing.

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At this point, we are stuck with it. We can't afford a change at this point.

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Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.

Adobe Spark is limited to templates and customizable features and shutter stock has a lot of images and assets but never what I need. I like being able to use what I have and Vistaprint will tell me what will work and what won’t work in case of resolving issues or not and the others aren’t as easy to use as well.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Replacement of 3 systems with Axios assyst
• Integration with other enterprise systems

• Positive Impact: I don't need a lot of materials for my business. But when I do need them, it's nice to be able to choose from a good selection. And the product is pretty good.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info