Chose IFS Customer Engagement
IFS support system is satisfactory but there are some issues as the system provides standardized solutions, clients in Pakistan need lot of CRIMS to get their ultimate purpose fulfilled from the application.
Product | Rating | Most Used By | Product Summary | Starting Price |
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IFS Customer Engagement | N/A | IFS Customer Engagement is based on the mplSystems Omni-Channel Contact Centre, now owned and supported by IFS since the August 2017 acquisition. It contains workforce optimization with messaging and email support emphasizing the needs of outbound call centers. | N/A |
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Editions & Modules | No answers on this topic | ||||||||||
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Entry-level Setup Fee | No setup fee | ||||||||||
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Considered Both Products | IFS Customer Engagement |
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Small Businesses | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives |
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Likelihood to Recommend | 8.8 (5 ratings) |
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Likelihood to Recommend | IFS |
Pros | IFS |
Cons | IFS |
Alternatives Considered | IFS |
Return on Investment | IFS |
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