Functional Consultant for IFS Project Implementation
April 07, 2022

Functional Consultant for IFS Project Implementation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with IFS Customer Engagement (formerly from mplSystems)

My company had no prior ERP system in place. There was a lot of paperwork resulting business operations and processes to take many days. End users have been a little reluctant to get adapted with IFS but with time they have got to know its functionalities and their work has been a lot easier and faster. IFS is an inclusive ERP addressing all functional areas.
  • Strong Supply Chain Module.
  • Asset Management Process is well addressed.
  • IFS Manufacturing Module.
  • IFS Human Resource Management Module needs improvement on Time Management, Employee Development and Recruitment sub-modules.
  • IFS Payroll module is off cloud, its functionality seems difficult compared to other IFS modules.
  • Ship Building and Ship Repair are the most important features of IFS.
  • Very detailed configuration in the system.
  • End user satisfaction has subsequently increased.
  • Well Integrated services.
  • Companies with Manufacturing process have and edge.
IFS support system is satisfactory but there are some issues as the system provides standardized solutions, clients in Pakistan need lot of CRIMS to get their ultimate purpose fulfilled from the application.

Do you think IFS Customer Engagement delivers good value for the price?


Are you happy with IFS Customer Engagement's feature set?


Did IFS Customer Engagement live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IFS Customer Engagement go as expected?


Would you buy IFS Customer Engagement again?


Most of the time, if any issues are faced, IFS representatives address those issue immediately as previous users have also faced them. But when we face a certain issue which is new to the IFS representative, and there is little help available on IFS community, it takes time to resolve.

IFS Customer Engagement Feature Ratings