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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iGrafx

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A

    Mitratech TAP Workflow Automation

    Score7.5 out of 10
    N/ATAP Workflow Automation is a business process automation solution, enabling clients to digitize any workflow. The solution aims to improve efficiency, productivity, standardization, and compliance, as well as drive cost savings and time-to-value. TAP's drag-and-drop UI lets users build and deploy workflows without coding or IT involvement. TAP's open API enables clients to integrate into existing tools to drive automation across the organization.N/A
    Pricing
    iGrafxMitratech TAP Workflow Automation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    iGrafxMitratech TAP Workflow Automation
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.—
    More Pricing Information
    Features
    iGrafxMitratech TAP Workflow Automation
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iGrafx and Mitratech TAP Workflow Automation
    Feature
    iGrafx
    5.7
    1 Ratings
    30% below category average
    Mitratech TAP Workflow Automation
    -
    Ratings
    Dashboards6.01 Ratings00 Ratings
    Standard reports5.01 Ratings00 Ratings
    Custom reports6.01 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of iGrafx and Mitratech TAP Workflow Automation
    Feature
    iGrafx
    8.5
    1 Ratings
    2% above category average
    Mitratech TAP Workflow Automation
    -
    Ratings
    Process designer9.01 Ratings00 Ratings
    Process simulation8.01 Ratings00 Ratings
    SOA support8.01 Ratings00 Ratings
    Process player9.01 Ratings00 Ratings
    Best Alternatives
    iGrafxMitratech TAP Workflow Automation
    Small Businesses
    Process Street
    Score8.2 out of 10
    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    iGrafxMitratech TAP Workflow Automation
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.3
    (2 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.5
    (2 ratings)
    User Testimonials
    iGrafxMitratech TAP Workflow Automation
    Likelihood to Recommend
    iGrafx
    Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
    Incentivized
    Read full review
    Mitratech
    From my few months of using the tool, I believe the tool would be best suited for Legal Ops (Contracting) & Procurement. Maybe even in competitive bidding (strategic sourcing: eg RFP & RFX). The tool may be less appropriate for Payment Processing/Collecting.
    Incentivized
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    Pros
    iGrafx
    • user friendly
    • easy implementation
    • RPA and AI features
    • measuring performance and risks
    Incentivized
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    Mitratech
    • Creating a user community and sharing knowledge of automation best practices.
    • Easy to use form and workflow builder.
    • Responsive and knowledgeable technical team.
    Incentivized
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    Cons
    iGrafx
    • Different cloud support
    • local support training and documentation
    • more advertising
    Incentivized
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    Mitratech
    • Adding form fields can be quite tedious as it has to be added to every stage/relationship.
    • It's difficult to remember where a certain condition/formula sits.
    • I wish the workflow itself can be exported for presentation/demo/documentation purposes.
    • I wish there was a way for more than one admin to configure the tool at the same time.
    Incentivized
    Read full review
    Likelihood to Renew
    iGrafx
    We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Usability
    iGrafx
    It is easy to use .I can say it is piece of cake.
    Incentivized
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    Mitratech
    No answers on this topic
    Support Rating
    iGrafx
    Late response and less experience are making the problem permanent. You should improve your support team and your process
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Implementation Rating
    iGrafx
    It was very easy. Too many process maps may confuse your mind. You have to choose what you need
    Incentivized
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    Mitratech
    No answers on this topic
    Alternatives Considered
    iGrafx
    1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
    Incentivized
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    Mitratech
    Autodesk selected TAP because of its ability to handle more complex workflows. We vetted a lot of "light" automation solutions but wanted a tool that was flexible enough to handle our more extensive use cases.
    Incentivized
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    Return on Investment
    iGrafx
    • Bad support from my experience
    • Broad usability
    • Easy to use
    • Bad reporting in my opinion
    Incentivized
    Read full review
    Mitratech
    • Required fields force robust disclosure information up front.
    • Workday integration enables pre-population of fields which reduces manual entry and saves compliance time.
    • Emails, communications, and disclosure decision memos and stored in a centralized database which helps our team keep compliant records.
    • Automated reminders have led to less ‘chasing’ by compliance.
    • Improved UX has encouraged and increased disclosures, mitigating our company's risk.
    Incentivized
    Read full review
    ScreenShots

    iGrafx Screenshots

    Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship