iManage Work vs. JSCAPE MFT Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iManage Work
Score 9.0 out of 10
N/A
iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A
JSCAPE MFT Server
Score 8.5 out of 10
N/A
JSCAPE is a platform-independent managed file transfer server that centralizes all of your file transfer processes into a single easy-to-use application. JSCAPE secure MFT Server supports all major file transfer protocols including AS2, OFTP2, FTP/S, SFTP, SCP, HTTP/S, WebDAV and AFTP (Accelerated File Transfer Protocol).N/A
Pricing
iManage WorkJSCAPE MFT Server
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iManage WorkJSCAPE MFT Server
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
iManage WorkJSCAPE MFT Server
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iManage WorkJSCAPE MFT Server
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User Ratings
iManage WorkJSCAPE MFT Server
Likelihood to Recommend
8.7
(11 ratings)
8.4
(7 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.7
(3 ratings)
-
(0 ratings)
Support Rating
5.0
(4 ratings)
-
(0 ratings)
User Testimonials
iManage WorkJSCAPE MFT Server
Likelihood to Recommend
iManage
Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
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Redwood Software
Its a top notch file transfer software, its integration with all operations system and database server made easy to transfer the files. As opposed to other FTP tools this software compresses the file automatically in a jiffy. other features it schedules the event based on the requirement by the organization to transfer the file.It helps to achieve all type of transfers by providing support to all protocols.
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Pros
iManage
  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
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Redwood Software
  • File transfers at faster speeds with the use of Automated File Transfer Protocols
  • Automation of tasks using Triggers.
  • Scheduling of File Transfers
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Cons
iManage
  • Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
  • Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
  • I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.
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Redwood Software
  • Need to improve with data viewer option
  • Should have bit good user interface
  • Cost can be bit lower
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Likelihood to Renew
iManage
It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
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Redwood Software
No answers on this topic
Usability
iManage
To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
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Redwood Software
No answers on this topic
Support Rating
iManage
We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
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Redwood Software
No answers on this topic
Alternatives Considered
iManage
I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
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Redwood Software
A REST API and 24/7 professional assistance are provided by JSCAPE MFT Server to allow for customized file transfer solutions.End-to-end encryption, two-factor authentication, flexible permissions, and single sign-on are all features offered by JSCAPE MFT Server. We selected JSCAPE MFT Server because we wanted a reliable and robust solution that can simplify our enterprise file transfers and meet your business needs.
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Return on Investment
iManage
  • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
  • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
  • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
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Redwood Software
  • Positive impact is that it has improved our organizations efficiency
  • The automation features has a huge impact in the organizations scalability
  • Large data can be shared without the fear of data loss.
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