Great software
Updated May 19, 2025

Great software

Andrea Tidwell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with iManage Work

iManage is used by every single person in my firm. This is how we build and maintain client data and files! We also use for letter template and document management as a firm. It is very helpful for client reporting. I use iManage extensively each day to save emails, documents and other correspondence.

Pros

  • Correspondence storage
  • Intuitive folder naming
  • Data organization

Cons

  • Recent matters dropdown in chronological order, not numerical order
  • View PDF files in preview panel without opening
  • I don't have hard numbers, but as long as the firm has had iManage for as long as it has had electronic files, so it must be working quite well
To me, it is very user friendly and intuitive. I was brand new to legal file software when I learned iManage and in my opinion you can learn quickly how to use and navigate it.

Do you think iManage Work delivers good value for the price?

Not sure

Are you happy with iManage Work's feature set?

Yes

Did iManage Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of iManage Work go as expected?

I wasn't involved with the implementation phase

Would you buy iManage Work again?

Yes

Honestly, iManage been the only file software used in my legal assistant career thus far. So my experience is that it is pretty intuitive and user friendly, but I also don't have other software programs as a comparison. The configuration and format is not difficult to become familiar with and learning to navigate it doesn't take long.

Using iManage Work

800 - We provide legal services and use iManage for our client file management and storage.
We have IT individuals working in house, but they handle everything not just iManage.
  • File management
  • Document storage
  • Correspondence storage
It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.

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