iManage, good document management and reliable, once setup and readied
November 29, 2018

iManage, good document management and reliable, once setup and readied

Derek Schroeder | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with iManage Work

iManage Work works as a document management and collaboration tool between individuals and external parties. It stores documents securely in the cloud and provides an organized format for maintaining and editing them. Oftentimes, the primary source of accessing and editing documents is via an Outlook add-in which embeds as a sidebar to search and pull files as well as save new files.
  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
  • Complicated setup. On initial installation it is cumbersome to configure on each workstation just to connect to service.
  • Does not enforce structure. Once setting up structure, users can save outside of iManage Work and make their own files and folders under pre-configured system.
  • Outlook is a finicky software, access to iManage Work depends on Outlook, nothing against iManage Work, but it sometimes has issues caused by the application it relies on.
  • From a price standpoint, iManage Work is very reasonably and competitively priced product.
  • You get what you work for out of it. If you setup iManage Work properly and enforce structure, it is a great solution.
Worldox and Worldox Enterprise do a superb job for document management. iManage Work has the edge in that it's cloud hosted, but so is Worldox Enterprise. Worldox forces assimilation by integrating with Office applications and controlling where items are saved to. iManage Work does not enforce this habit or policy. NetDocuments is very similar to iManage Work but relies much more heavily on browser based access. This may be preferable to iManage Work as one can simply use a browser to access data versus a complicated Outlook configuration.
iManage Work is a great solution for a smaller business. It provides a quick, easy way to store and share documents. It works with Outlook, which almost everyone utilizes, so it's a good way to get into document management. iManage Work is capable of scaling, but it is not necessarily the best solution for it. There are many other solutions that scale very nicely for enterprise size.