iManage Work vs. Lua

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iManage Work
Score 9.6 out of 10
N/A
iManage Work is a document management solution formerly known as HP Worksite. iManage was divested from Hewlett-Packard in 2015 and is now an independent company, headquartered in Chicago.N/A
Lua
Score 1.0 out of 10
N/A
Lua is a mobile-first enterprise communication solution. It powers messaging that is built for business: instant, secure, and keeps everyone accountable. Some key features include: Real-time Secure Messaging, Two-touch Conference Calling, and an Analytics Dashboard.
$0
Per User per Month
Pricing
iManage WorkLua
Editions & Modules
No answers on this topic
Lua
Per User per Month
Offerings
Pricing Offerings
iManage WorkLua
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$2,500
Additional Details
More Pricing Information
Community Pulse
iManage WorkLua
Features
iManage WorkLua
Communication
Comparison of Communication features of Product A and Product B
iManage Work
-
Ratings
Lua
7.0
1 Ratings
13% below category average
Chat00 Ratings7.01 Ratings
Notifications00 Ratings7.01 Ratings
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User Ratings
iManage WorkLua
Likelihood to Recommend
9.4
(11 ratings)
1.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.8
(3 ratings)
-
(0 ratings)
Support Rating
5.0
(4 ratings)
5.0
(1 ratings)
User Testimonials
iManage WorkLua
Likelihood to Recommend
iManage
Legal team using this product helps the team to better access documents securely within their email app (Outlook) and the user experience to control the document is excellent and being able to make it private and isolate confidential documents during a court session is very important and iManage has met our requirements. Also, being able to access instantly from users' workstation/laptop devices is very important and iManage plugin for outlook has satisfied our Business requirements.
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Lua
I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.
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Pros
iManage
  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
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Lua
  • It is easy to communicate in real-time.
  • Easy to set up different groups.
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Cons
iManage
  • Proper implementation of the software is important. We have a client who also has iManage for their large in-house legal department but the implementation seems to have not been as thorough so their experience with the software has not been as positive.
  • Again, proper implementation is key to how powerful the software can be. For a long while our organization did not have the full-text searching implemented, and it was a game changer when we finally did it.
  • I understand that our implementation of iManage does not allow for multiple template matters based on different situations. So we have five default folders, but it would be nice to have a couple of templates, with different numbers and names of the subfolders depending on the situation.
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Lua
  • The application for iPad is not optimized.
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Likelihood to Renew
iManage
It has been what our firm has always used, and overall everyone seems to be pleased with it. It is user friendly and intuitive and it doesn't appear we have any intention of changing what we use for our purposes.
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Lua
No answers on this topic
Usability
iManage
To me iManage is very intuitive and user friendly. The switch from the application vs the Outlook extension was an adjustment, but it was one I made pretty easily once it happened.
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Lua
No answers on this topic
Support Rating
iManage
We had an issue a few years ago where a plug-in of some sort which allowed the viewing of PDFs got updated and then whenever some people previewed PDFs in iManage then Outlook would crash. My outlook crashed over 20 times in a single day once. It was a pretty bad time. I know one of our information technology professionals in another office worked non-stop with iManage to get it resolved, and it seemed like they did take the issue pretty seriously.
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Lua
They are closing operations, so there's no support to rate
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Alternatives Considered
iManage
I have viewed several other document management system software, but iManage was already installed at my company before I started working here. For us, I think this is the right solution. Companies with a smaller number of employees or smaller document collections could find some other options that might suite their needs and budget better. We definitely want an on premises solution that provides all the security, tracking, searching, and integration issues iManage offers. Many of the other solutions have adopted cloud technologies only at this point and we are not ready to consider cloud storage due for our sensitive documents at this point.
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Lua
We chose Lua because of their price point and feature set compared to other tools.
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Return on Investment
iManage
  • The amount of time needed in searching is reduced to few seconds and organizing the documents by case numbers has been the best ROI for our Legal team.
  • The Automation for index searching and AI of relating to the case numbers increases the productivity for the users within our legal team where error is minimum.
  • Less efforts are required to manage Permissions and granting permissions. Applying APIs for granting permissions has been automated.
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Lua
  • It has been great for communication and broadcasts, its a shame that they are closing down.
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ScreenShots

Lua Screenshots

Screenshot of A Group Conversation With Files and Photos (iPhone)Screenshot of A Dedicated Tab for All Your Ongoing Conversations Broadcasts (Android)Screenshot of An Interactive Directory Organized by Departments, Roles, and Custom Groups (iPhone)Screenshot of Two-touch Conference Calling, No Dial-ins, No Passcodes (iPhone)Screenshot of A Dedicated Repository for All Attachments (Android)Screenshot of Communication Analytics Dashboard (Web)