Imperva web application firewall does a great job in giving us control over access to our public web servers. With our regular hosting provider, we couldn't block access based on geography, or really anything. So we had to rely on traditional access controls to protect the data. But with the WAF, we can block countries such as North Korea, or we could stop any SQL Injection attempts, or even do a temporary block of IP in the case of detected brute-forcing.
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
Alert Aggregation - Correlates different violations into perceived correlated attacks.
Ease of deployment - as one of the only WAFs that allow bridge mode deployment, this can be deployed with without downtime and no Network Architecture modifications. If the need for proxy is required at a later time, Transparent Reverse Proxy can be deployed within seconds and minimal configuration.
Custom Policies - Custom security policies are easy to configure.
Reporting - There are a good amount of pre-configured reports available by default.
Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
Being able to have more than just one routing table would allow the ability to leverage security.
There are just a couple of points that are hard to find, that probably could be elsewhere. But these are minor; everything else is right where you'd expect it to be.
I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
We haven't needed support from Imperva since implementation. But during that time, their personnel were very quick to respond to questions. Since then, it's been largely doing its thing for us (which is exactly what we'd hoped).
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
Ultimately, it was the easiest to work with that was still a "known" company (we've been burned too many times by up-and-comers). We needed something that gave us a lot of control but then didn't need its handheld on a daily basis. Imperva gives us a lot of that and we are still able to navigate it with ease.
easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
Better Insight into web application - Absolutely great, checks all the traffic against RFC standards and will alert on common development mistakes that duplicate application traffic or provide attack vectors for potential attackers.
Have had several issues blocking a customer without producing alerts, while it happened only one week out of 2 years of working with the devices, it did produce a lot of headaches.
We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
Scales up and out with ease
Challenging to find NetScaler experts for advanced features you want to enable and use
