Inbenta Chatbots vs. Moveworks

Inbenta Chatbots

3 Reviews and Ratings

Moveworks

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Inbenta Chatbots	Score9.5 out of 10	Enterprise companies (1,001+ employees)	According to the vendor, businesses already spend a lot of time and resources creating a strong knowledge base and FAQ section in their database. Inbenta incorporates that information into a chatbot so the user's customers can ask a question and receive the information they need immediately. Companies can now provide their customers with a real-time, 24/7 chat experience directly through their branded web page or social media. With Inbenta's chatbot technology, there's no need for developers…	N/A
Moveworks	Score8 out of 10	N/A	Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.	N/A

Pricing

Inbenta Chatbots

Moveworks

No answers on this topic

No answers on this topic

Pricing Offerings
Inbenta Chatbots	Moveworks
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Required

No setup fee

Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

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Best Alternatives
	Inbenta Chatbots	Moveworks
Small Businesses	ZoomInfo Chat Score7.9 out of 10	No answers on this topic
Medium-sized Companies	SAP Conversational AI (discontinued) Score6.8 out of 10	No answers on this topic
Enterprises	AWS Chatbot Score8.4 out of 10	SymphonyAI Apex Aspen Score9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Inbenta Chatbots	Moveworks
Likelihood to Recommend	9.5 (2 ratings)	8.0 (1 ratings)

User Testimonials
	Inbenta Chatbots	Moveworks
Likelihood to Recommend	Inbenta Technologies Inc. In my case, being that I serve a very niche customer base and have had an excellent result with this tool, I would widely tell anyone within my industry and niche to go for it! I can't speak for larger applications but based on my experience with them; I would be confident to recommend it. David Duque Seiler Owner Read full review	ServiceNow Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk. Incentivized Mike Miller System Administrator Read full review
Pros	Inbenta Technologies Inc. Integrate the voice into the customer experience. A real, relatable and up to par spanish translation. An amazing customer service structure. David Duque Seiler Owner Read full review	ServiceNow Understanding employee questions and serving up information and answers Very easy to add new content into the chatbot Excellent customer support Incentivized Mike Miller System Administrator Read full review
Cons	Inbenta Technologies Inc. I have not come across an issue that tech support is not willing/able to fix or teach a way around it. David Duque Seiler Owner Read full review	ServiceNow Conversations, asking users refining questions to better tailor responses Incentivized Mike Miller System Administrator Read full review
Alternatives Considered	Inbenta Technologies Inc. The program I have been using so far is not actually listed on this platform, it is called Marketing Master IO; while AMAZING, I have found that while in the early stages of development, there is a lack of some features and the Alexa advantage has taken all-important at this point, we have that more and more of our target clientele use Alexa and this gives us an edge. David Duque Seiler Owner Read full review	ServiceNow No answers on this topic
Return on Investment	Inbenta Technologies Inc. We have been able to expedite the process of interaction and capturing details for orders using the chatbots. David Duque Seiler Owner Read full review	ServiceNow 22% reduction in calls to support channels Employee growth without needing to add support personnel Incentivized Mike Miller System Administrator Read full review
ScreenShots	Inbenta Chatbots Screenshots